Throughout my career, I have cultivated extensive experience in providing exceptional customer service across diverse industries and client types. I excel in building relationships, resolving issues proactively, and ensuring clients feel valued and supported. My roles have required a mix of high-level professionalism, hands-on problem solving, and direct client engagement, allowing me to handle both day-to-day inquiries and complex requests with confidence.

Key experiences include:

• HitchPro: Managed VIP clients, including politicians, artists, and high-profile individuals, ensuring personalized attention and seamless service.
• BFC: Guided franchisees from onboarding to branch opening, addressing concerns and ensuring smooth operational setup.
• VRC: Served as Sales Administrator, maintaining direct contact with clients for site visits, project alignments, and issue resolution; personally followed up on matters that required specialized attention.
• Freelance / Winart Pickleball Club: Responded to inquiries on social media platforms, enhancing engagement and ensuring timely and accurate information delivery.

Across all these experiences, I have honed strong communication, problem-solving, and relationship-management skills, consistently ensuring client satisfaction and fostering long-term loyalty.