Social Media Management
SOCIAL MEDIA MANAGEMENT
As a Social Media Manager, I have experience in:
- Content Creation - Create graphics, reels, and captions for social media posts
- Community Management and Group Moderation - Engage with members of groups, respond to comments
- Customer Service - respond to inquiries received via messages or comments
Tools I use:
- Meta Business Suite
Recent Facebook and Instagram accounts I handled:
When I was working in corporate, I also moderated an online community of employees through Workplace, a collaborative tool similar to Facebook that facilitates groupwork, instant messaging, and video sharing. I served as an administrator for multiple groups, as well as the first point of contact of employees for matters concerning our sector, I also handled communications such as drafting, scheduling, and posting announcements, industry updates, employee engagement programs, and event collaterals.
