2014-2015
Bachelor of Science in Tourism
Jose Rizal Memorial State University
'Virtual Help, Real Results!'
Hi, I’m Lannie Fhel Dahunan a passionate and results-driven professional with comprehensive training as a General Virtual Assistant and Medical Virtual Assistant. Through my General VA training, I developed hands-on skills in managing emails, scheduling appointments, data entry, social media management, basic graphic design, and customer support. I’m proficient with tools like Google Workspace, Canva, and Facebook Ads Manager, and have learned how to stay organized, prioritize tasks, and communicate effectively.
My specialized Medical Virtual Assistant training has equipped me with valuable knowledge in patient care, medical terminology, insurance handling, and electronic health records, enabling me to provide accurate and confidential support in healthcare settings where precision and discretion are crucial.
Before diving into virtual assistance, I gained solid hands-on experience working in a laboratory environment. My responsibilities included assisting with sample preparation, maintaining inventories, ensuring accurate record-keeping, setting up materials, and performing basic tests with attention to detail and reliability. This experience sharpened my organizational skills, problem-solving abilities, and commitment to quality and safety.
Combining my training and lab experience, I’m confident in my ability to deliver efficient, detail-oriented support tailored to your business needs. I’m eager to apply my skills and proactive approach to help lighten your workload and contribute to your success.
If you’re looking for a dependable and adaptable partner who is committed to quality and growth, let’s connect!
Together, we can turn your to-do list into DONE — so you can focus on what truly matters!
My Skills and Competencies
Research
Appointment Setting
Social Media Management
Graphic Designs
Data Entry
Content Creation
Patient Care
Medical Virtual Assistant
Certificates
My Experience and Education
Career Insights
2023
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2025
True Care Diagnostic Laboratory
(Laboratory Aide)
Manage patient's inquiries via phone and general correspondence
Provide accurate informations regarding laboratory procedures and results
Input patient information and test results into designated logbooks and laboratory system
Track and account laboratory stocks such as reagents and kits
Conduct monthly inventory of laboratory test results
2025
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2025
Pro VA
(In-depth Data Entry Trainee)
Enter data accurately and efficiently into databases,spreadsheets,or other computer systems.
Verify data for errors or inconsistencies and correcting them as needed.
Organize and maintain electronic and physical files of data.
Perform basic data analysis to identify trends or patterns in the data.
Attention to detail and the ability to work with speed and accuracy.
Deep understanding of essential formulas including VLOOKUP for data lookup and integration, SUM for numerical aggregation, MIN and MAX for identifying minimum and maximum values, AVERAGE for calculating means, and CONCATENATE for combining text strings.
As well as the ability to create and effectively utilize pivot tables for data analysis and reporting.
2025
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2025
Pro VA
(Medical Virtual Assistant Trainee)
Understanding US Healthcare System
Introduction to Health Insurance Portability and Accountability Act of 1996 (HIPAA)
Familiarizing with communication tools like phone system, time tracker, task manager, communication channel, EMR (Electrical Medical Record) & EHR (Electrical Health Record)
Discovering common medical terminologies
Overview of medical coding and billing, medical scribing, and patient prescriptions
2025
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2025
Pro VA
(General Virtual Asssistant Trainee)
Understanding General Virtual Assistant roles, including social media management, Facebook Ads management, web design, graphic design, dropshipping, SEO, data entry, and bookkeeping.
Providing remote administrative, technical, and creative support to businesses and entrepreneurs
Performing data entry tasks, ensuring accuracy and efficiency
Managing emails, scheduling appointments, customer service, and other administrative duties
2024
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2024
PASS ACADEMY
(Appointment Setting Program Trainee)
Introductory of Direct Message Appointment Setting skills
Contacting clients or prospects to schedule meetings with sales teams, managers, or other stakeholders
Reaching out to leads or clients via phone, email, or other communication platforms to set appointments
Record appointment details in customer relationship manager(CRM)
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creation
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Patient Communication
Handling patient inquiries, scheduling appointments, managing medical records, assisting billing processes
Patient Care
Provides compassionate and efficient support to ensure the well-being of patients
Medical Records Management
Organizing, maintaining, and securing patient records in compliance with healthcare regulations such as HIPAA.
Appointment Setting
Contacting potential clients or patients, scheduling appointments, and coordinating with service providers