2007
Bachelor of Science in Business Administration
University of the East (Recto)
E-commerce Specialist
Hi! I'm Jhoanna but you can call me Joan. I graduated with Bachelor’s Degree in Business Management. Most of my former jobs are related to customer service. It gives me satisfaction whenever I think that I did my best to be of help to others.
I trained in E-commerce, specifically in Shopify Dropshipping. I developed skills in product listing, where I learned to obtain high-quality product images, write detailed product description with the help of a tool (chat gpt), product optimization, properly categorize and tag products for easy search and monitor inventories. I gained hands-on experience developing my own Shopify store.
I also have experience in administrative work, from which I develop a keen eye for details, effectively manage my workload by prioritizing tasks and allocate time accordingly. My goal is always to deliver high-quality work.
My Skills and Competencies
Product Listing
E-commerce Virtual Assistant
Shopify Dropshipping
Product Research (Shopify)
Graphic Design
Clerical Virtual Assistant
Certificates
My Experience and Education
2014
-
2016
Alorf Hospital
(Cashier (Pharmacy))
Cash count before and after the shift, assist the patients, assist the doctors, sending of insurance for approval, assist the doctor’s in the year-end inventory
2012
-
2013
Diamond Motor Corporation (Mitsubishi)
(Sales Secretary)
Filing, Prepare Quotation, Update client’s file, Update car’s pricelist, Prepare
unit incentive, Prepare Memos and letters, Prepare allowance of Sales Consultants, Safe keep of
insurance and licensed plate, Prepare request of Co- sponsorship for offsite duties.
2010
-
2012
Petnet Inc. (Western Union)
(Front Line Associate)
Filing, Process Send-out and Pay-out transactions, Process Money Change
transactions, Sending of reports every after shift, Cash count before and after the duty.
2007
-
2010
Greenwich Foods Corp.
(Trade Marketing Assistant)
I process Invoices for Suppliers, Inventory of Merchandising materials, Filing, Consolidates data, Scheduling Appointments, Answering phone calls, Updating of price list for Menu boards and Flyers
My Services
Product Listing
Optimization of product page to improve conversion rate
Graphic Design
Creating visual content, graphics, design and simple editing
E-commerce Shopify (Dropshipping) VA
Support business with order management, product listing, research, inventory management and automation
Administrative Virtual Assistant
Providing administrative support and management services