2022
BSMT
University of Cebu Maritime Education and Training Center
More Info About Me
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"As a seasoned professional, I've excelled as an administrative specialist and customer service representative. With excellent attention to detail and accuracy, organizational prowess, and a customer-centric approach, I'm committed to ensuring operational excellence and client satisfaction. My diverse background equips me with adaptability, administrative efficiency, and effective collaboration. I am eager to contribute my skills to enhance your team's success."
My Skills and Competencies
Email/Inbox Management
Calendar Management
Communication Skill
Files and Data Management
CRM Management
Data Entry
Certificates
My Experience and Education
February 2025
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November 2025
Neura Energy
(Admin Assistant)
Generated targeted B2B leads across real estate, logistics, and local trades, increasing qualified lead volume by 70%.
Identified and reached out to decision-makers through LinkedIn, email, directories, and CRM, improving reply rates by 35%.
Implemented structured outreach workflows, reducing manual prospecting time by 50%.
Collaborated with marketing and sales teams to refine targeting strategies, contributing to 30% higher booking conversions.
February 2024
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January 2025
APXN Property
(Administrative Specialist)
Acted as key liaison between clients and internal teams, improving communication turnaround time by 50%.
Managed contracts, deeds, agreements, and legal documents with 98% accuracy, reducing filing errors.
Maintained property status tracking, improving contract follow-up efficiency by 40% and supporting faster closings.
Negotiated property prices and coordinated contractor workflows, increasing operational efficiency by 30%.
Managed the intake department, reducing processing delays by 45% through improved workflow organization.
Supported marketing activities, contributing to 25% growth in qualified leads through coordinated efforts.
Maintained Office 365 record systems with 95% data consistency, enabling better reporting.
November 2023
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December 2023
ProVa Virtual Assistant
(EXECUTIVE ASSISTANT Intern)
Email/Inbox Management
Calendar Management
Travel Management
Expense Management
Task Management
CRM Management
Meeting Support
Personal Lifestyle Assistance
2023
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2024
FoundEver
(Customer Service Representative)
• Act as liaison
• Provide Service Information
• Answer Questions
• Resolve any emerging problems that our customer accounts might face with accuracy
• Billing
• Providing Invoice
• Provide Customer Service
• Text and Email Customer
• Answer inbound and outbound call
2021
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2022
A&R AIRCONDITIONING SERVICES
(Admin Assitant)
Establish and maintain office files and activity logs
Greet customers, answer the telephone, provide
directions or information, and solve routine issues
Maintain inventory of office equipment and supplies
Maintain and update mailing lists; organize and
implement mass mailings
Provide backup support as needed
2014
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2018
RUDYS DELIVERY
(EXECUTIVE ASSISTANT)
Deliver a wide variety of items to different addresses and through different routes
Follow routes and schedule
Load, unload, prepare, and inspect
Collect payments
Complete logs and reports
Negotiate to clients
Answering Call
Follow up Employee
Managing calls and Inbox
My Services
EXECUTIVE ASSITANT
"Efficient executive support for seamless operations and success."
Administrative Specialist
"Strong focus on detail with high accuracy and precision."
General Virtual Assistant
"Efficient, responsive, and versatile virtual assistant for all your tasks. Simplify your life with seamless support."
Testimonials
Dan H
He did a great job, was very proactive, and went above and beyond.