Facebook Ads Management Expert
TDCX Philippines Inc.
Client Service Associate for Meta Platforms, Inc.
2022
Social Media Advisor and Facebook Ads Manager
- Ads related concern
- Payment processing
- Technical assistance
- Account statuses
- Escalation process
- Page related concern
- Instagram Ads concern
- Organic posting
- Ads manager / Ad account related concern
- Business setting account concern
- Email and chat assistance
- Outbound assistance
Sample Works
EMAIL ASSISTANCE
QUALITY ASSURANCE SCORES
CRM TOOLS ORGANIZATION RECORDS
CRM TOOL ACCOUNT HISTORY
PAYMENT PROCESSING
SAMPLE OF SUPPORTED CASES AND CONCERN
FAILED PAYMENT AND OUTSTANDING BALANCE
ESCALATED CONCERN TO THE RIGHT DEPARMENT
OUTBOUND SCHEDULED CALL
