Highly motivated person with years of experience in the Industry assisting various Clients and performing administrative tasks, deeply passionate about
providing technical/customer assistance, training and development, implementing teaching methods and creating strategies, performance management
and curriculum design and constantly seeking ways to enhance my skills.
Successful at maintaining healthy relationships at work and having an ability to work independently or as a team, and I understand the importance of being
resourceful, multi-tasking and timely delivery of reports, I can easily adjust and adapt to the work environment. investing in training programs to further
develop my abilities and acquire new knowledge and skills. I am eager and open to receiving coaching, as I believe it will not only contribute to my
professional growth but also to my personal development.
As a person who is dedicated to self-improvement every day, given the opportunity and trust. I will make sure to make meaningful contributions to your
Company.
University of Rizal System
● Service Delivery
● Carelon Medical Benefits
● Post-Acute Authorization (Prior,Continued stay)
● Home Health Authorization
● Intake
● OASIS Encoding
● Approval Process
● Denial Process
● ICD code encoding
● Medical Transcription
● NPPES NPI
● Clinical update: Facesheet, Treatment Encounter Note, Physician's
Order, History and Physical, Member/Provider Appeal
● Notification of Medicare Non-Coverage
● Sending and Receiving Fax
● Medical Reports verification
● Email Management
● Outbound Confirmation
● Clinical Review
● HIPAA Verification
Support Meta Platforms, Inc.
Responsibilities but limited to:
• Ads related concerns
• Technical assistance
• Account Statuses
• Payment processing
• Escalating concern to the right department
• Page related concern
• Organic posting
• Ads Manager / Ad Account related issues
• Business Setting Account related concern
• Sending emails
• Chat, email and outbound assistance
• New Hire Orientations
• Business Administrative Task such as Excel, Email, Google Sheet
• Email management
• Course Design
• Team Development and Strategies
• Product Specific Training and Foundation Skills Training
• Termination and Regularization recommendation/approval
• Employment Clearance processing
• Sales tracking
• Providing weekly performance to other department and higher positions
• Evaluating employee performance
• End of day report & Attendance report
• Facilitating seminar and training for tenured employees
• Deliberating employee for endorsement
• Analyzing employee risk status and possible attrition
• Implementing proper mitigation for possible attrition
• Inputting new hire employee data on a tracker
• Validating HR data input such as Talent Acquisition Data and Hire IQ Test
• Technical Assistance via email/text and phone call.
• SAP GCIC (Global Customer Interaction Center) navigation
• Samsung devices technical consultant
• Appointment setting
• Making outbound calls and receiving inbound calls
• Scheduling a meeting via google meet
• Sending email logistics & email reports
• Calendar meeting/scheduling
• Training Delivery
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Provide administrative support to my Client, Ordering Provider, Referring /Post Acute Facility and clinical data/updates
