Transcom Worldwide (Philippines), Inc.

Trainer for Samsung Electronics America 

2019-2022

Business Development and Data Analysis

• Validating HR data input such as Talent Acquisition Data and Hire IQ Test
• Product Orientation 
• New Hire Orientations      
• Business Administrative Task such as Excel, Email, Google Sheet
• Email management
• Course Design 
• Team Development and Strategies 
• Product Specific Training and Foundation Skills Training 
• Termination and Regularization recommendation/approval 
• Employment Clearance processing 
• Sales tracking 
• Providing weekly performance to other department and higher positions
• Evaluating employee performance
• End of day report & Attendance report
• Facilitating seminar and training for tenured employees
• Deliberating employee for endorsement
• Analyzing employee risk status and possible attrition 
• Implementing proper mitigation for possible attrition
• Inputting new hire employee data on a tracker
• Technical Assistance  via email/text and phone call.
• SAP GCIC (Global Customer Interaction Center) navigation
  
• Samsung devices technical consultant 
• Appointment setting 
• Making outbound calls and receiving inbound calls
• Scheduling a meeting via google meet
• Sending email logistics & email reports
• Calendar meeting/scheduling 
• Training Delivery 

Sample Works