Giving assistance to the client with a grateful heart was one of the top responsibility of being a customer service support. Providing accurate data, information and giving satisfaction to the client are the most challenging role of this skills. Hence, together with this, is the appointment setting to finalize a good deal with the prospect client. 

To give you a glimpse of my works, kindly find below:

     Appointment Setter / Customer Service Support

     Spryness Logistics (Customer Service Representative)

     2012 - April 2013

     Harrier Box Line, Inc. (Customer Service Representative)

     2011 - July 2012

     Responsibilities:

• Providing proper information about shipping rates, documents, charges and other shipping related notices to the Sales Representative.
• Coordinates the status of the products to the client such as pick up date, departure date, arrival date, status of process in Customs and the delivery time.
• Proper checking of clients submitted requirements.
• Giving a warm kindness on how to deal with clients request and worries.