2005
Associate In Computer Secretarial
Pamantasan ng Cabuyao
More Info About Me
N/a
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2024
-
2024
Mel pilotpractice
(Social Media Marketing (Intern))
-Email Marketing
Create Email Campaign and graphic design on Canva
Writes engaging copy used in email campaigns and promotions
Distributing emails through the use of automation software.
Analyze campaign performance and suggest improvements
-Social Media Marketing
Create engaging copy for captions used in Social Media
Create creative social media content (Images and Video)
Conduct community engagement to communicate with the audience and share posts with groups
Schedule posts to Social media scheduling platform
Creating Social media performance reports to track
posts performance and suggest strategies
-Video and Photo Editing
The role involves editing and enhancing video and photo content for various purposes like
marketing, social media, and website materials. Key responsibilities include editing raw footage
and images, enhancing visual elements, ensuring consistency in branding, meeting deadlines,
and staying updated with industry trends.
2021
-
2023
Ph Global Jet Express Inc. (J&T Express)
(Back office/ Claims associate/ TL)
- Claim Eligibility Assessment:
Determine if cases meet claim criteria.
Investigate root causes of damages.
-VIP Client Support:
Prepare paperwork for VIP claims.
Address branch and regional concerns.
-Quality Assurance:
Audit completed tasks for quality.
Distribute and assign tickets efficiently.
-Training and Reporting:
Conduct training on claim procedures.
Create weekly reports for managers.
2020
-
2021
Lazada
(Back Office/ FD Call Out/ Data Associate)
-Data Validation & Tagging:
Ensuring the accuracy and reliability of data through a validation process, and appropriately
tagging
-Delivery Monitoring:
Monitor all deliveries; detect failures.
-Claims Handling:
File claims for losses/damages and monitor until customer compensated.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.