2013
BS Mechanical Engineering
Mindanao State University
More Info About Me
Hi there! I’m a passionate and results-driven Global Sales Operations Specialist with a knack for order processing, logistics, and customer management. I love creating seamless operations—whether it’s handling orders, coordinating logistics, or building strong relationships with clients. Efficiency and attention to detail are my superpowers!
But that’s not all—I also bring a diverse skill set to the table, including virtual assistance, social media management, and bookkeeping. Need someone to keep things organized, boost your online presence, or manage financial records? I’ve got you covered!
I thrive in fast-paced environments, tackling challenges with an analytical mindset and a problem-solving attitude. Improving processes, enhancing customer satisfaction, and driving business growth excite me, and I’m always eager to take on new opportunities.
Let’s connect and make great things happen together! 🚀
My Skills and Competencies
Data Entry
Social Media Management
Online Book Keeping
Virtual Assitant
Sales Operation
Certificates
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My Experience and Education
2023
-
2025
Freelancer
(Global Sales Operations Specialist)
• Process orders and provide necessary documents for order and transportation of goods.
• Ensures order fulfilment and good relationships with suppliers, transport agents, and customers to resolve issues promptly.
• Respond promptly to customer inquiries, ensure customer satisfaction and provide professional customer support.
• Handle inventory management and analyse inventory and shipping data for smooth operations and transactions.
• Coordinate with transport/shipping company/agent.
• Track order status from purchase, packaging, shipment, delivery and feedback.
• Coordinate with the customer and send the status of the shipment, providing necessary data such as ETA and other delivery details.
2015
-
2023
Century Pacific Agricultural Ventures, Inc.
(Production Section Manager)
Lead and manages the section in compliance with the established manufacturing practices and procedures to meet company required standards.
Manage attainment of production target output of all products. Ensure achievement of required quality at a projected cost and other established specification through an efficient and effective operation.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Sales Operations Specialist
Optimises sales processes and manages orders, logistics, and customer relations to drive efficiency and growth.
Bookkeeping
Maintaining accurate records, managing accounts, preparing reports, reconciling statements, and ensuring compliance.
Virtual Assistant
Provides high-level administrative, operational, and executive support.