Hey I am Yvone

Bringing Precision and Dedication to Your Success

Hi there! I'm Yvone, a friendly and enthusiastic Virtual Assistant with over a decade of experience in Data Entry and had the privilege of working with US healthcare clients. I am also a Lead Generation specialist helping businesses grow and client support. I thrived utilizing tools like LinkedIn Sales Navigator, HubSpot CRM, and more.

I genuinely believe in the power of building authentic connections and always strive to bring a warm, human touch to everything I do. Whether it's managing data, reaching out to prospects, or supporting clients with their day-to-day tasks, I bring a growth mindset, keen attention to detail, and a passion for delivering results that make a difference.

I'm always eager to learn and grow, which is why I've invested in myself through various upskilling trainings, including General Virtual Assistant, Social Media Management, Graphics Design and Video Editing, and Lead Generation with Email Marketing. These skills enable me to offer comprehensive virtual services tailored to each client's unique needs. I'm proud to have successfully closed deals and built strong, lasting relationships with clients, contributing to their business success.

When I’m not working, I love exploring new destinations and immersing myself in different cultures — travel is one of my greatest joys! At home, I express my creativity through cooking. There's something so fulfilling about preparing a delicious meal and sharing it with loved ones.

I’m here to help you take your business to the next level. Whether you need help with managing tasks, generating leads, or creating engaging content, I'm ready to roll up my sleeves and get to work. Let’s connect, collaborate, and make great things happen together!

Yvone Muga
Lapulapu City, Philippines
Freelancer
Check my CV View Work Hire Me

Skills

Email Marketing
Social Media Management
Lead Generation Expert
Data Entry
Content Creator
General Virtual Assistant

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2011
Bachelor of Science in Office Systems Management

Bohol Island State University

2023 - 2024
CYBERCUBE SERVICES (P) LTD.
(Lead Generation Specialist | Business Consultant)

* Utilized LinkedIn, Facebook, Instagram, and other platforms to initiate contact, consistently booking 2-4 appointments weekly and securing new clients monthly.
*Identified and researched target companies and key decision- makers to build a strong prospect base.
* Conducted daily outbound messaging to 50-70 leads, with diligent follow-up on inbound prospects.
* Qualified leads and scheduled appointments for the sales team to ensure effective handoff.
* Managed interactions through a CRM to enhance client conversion and drive sales growth.
* Collaborated closely with sales and marketing teams to optimize lead-generation strategies.

2013 - 2024
CONDUENT BUSINESS SERVICES
(Data Entry Specialist | Transaction Processing Associate)

* Accurately interpret, compile, and enter data into the computer system
* Extract files from various clients, averaging 1,000 per month
* Maintain high-speed typing skills (1,000-1,500 files per month) in a fast-paced environment
* Analyze and verify data to ensure integrity, and quality checking around 2,000 clients per month
* Review data from 2,000+ clients for deficiencies or errors with 100% accuracy
* Provide Data Entry for medical, hospital, and insurance claims
* Meet or exceed customer needs and performance standards for Quality Assurance Plan (QAP) with no errors
* Maintain a strong understanding of procedures and operating systems and confidentiality
* Process all transactions accurately within procedural guidelines and without errors.

2023 - 2023
ADMATTIC
(Lead Generation Specialist - Project Based)

* Responsible for generating leads, building relationships, and managing a pipeline of interested prospects.
* Utilizing LinkedIn Sales Navigator to prospect and add new contacts and accounts into Hubspot CRM.
* Aiming to schedule a minimum of 3 appointments with potential clients weekly.
* Researching PH/US E-commerce Apps using the Google Play store and LinkedIn.
* Create a weekly report using Figma.
* Segmenting the current lead list based on specific criteria to optimize outreach efforts.
* Monitor the status and progress of email campaigns and make necessary adjustments for optimal performance.

2011 - 2012
Innodata Knowledge Services
(Production Associate (E-book))

* Convert manuscripts to digital formats for E-book production
* Review and edit E-book files for quality and accuracy
* Create E-book covers and layouts using design software
* Ensure compliance with company guidelines and industry standards
* Strong attention to detail, problem-solving, and time-management skills.

My Services

Content Creator

Design Pattern, Figma, Creative & Talent, and Design Research

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Lead generation Expert

Support in building a pipeline of leads to meet business plans, quotas and company objectives.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Lapulapu City,
Philippines


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