Yvone Muga

Lead Generation Specialist
User Thumbnail
Contact Information
  • +639455503394
    •
  • mugayvone@gmail.com
    •
  • https://www.linkedin.com/in/yvone-muga/
    •
  • Cebu, Philippines
    •
PROFILE

I am a Lead Generation Specialist with extensive knowledge in the application of LinkedIn Sales Navigator, HubSpot CRM, and prospecting. Ten years of experience as a Data Entry Specialist working with accounts and US healthcare clients. Passionate about helping and supporting client success. To learn and support solutions. Always look for the best fit with a client.
EXPERTISE

* Proven track record of generating high-quality leads through various channels and nurturing them to conversion.
* Possesses strong skills in prospecting, qualifying, and engaging leads to create sales opportunities for the sales team.
* Proficient in accurately and efficiently entering and organizing large volumes of data, ensuring data integrity and confidentiality.
* Provides reliable and proactive virtual assistance, managing schedules, emails, and administrative tasks, and maintaining open communication with clients to ensure their satisfaction.
SKILLS

* Organic Lead Generation
* Customer Service
* Project Management
* Data Entry | Data Scrapping
* Email Management
* Strong Communication
* Customer Service
* Outreach for Facebook & Instagram
* Graphic Design - Canva
* Scheduling content/poster
* Email Marketing
* Opt-in Box
* Landing Page
* Travel Management
* Problem-Solving
TOOLS

* Google Workspace
* Microsoft Office
* Zoom
* HubSpot
* Canva
* LinkedIn Sales Navigator
* ChatGPT
* Mailchimp
* Apollo
* Airtable
CERTIFICATES

* Lead Generation and Email Marketing
* General Virtual Assistant
* Social Media Management
* CRM For Lightning Experience - Trailhead
* Accounts and Contacts for Lightning Experience - Trailhead
* Leads and Opportunities for Lightning Experience - Trailhead
WORK EXPERIENCES
2023-2024

Lead Generation Specialist, CyberCube Services Ptd.

* Utilized LinkedIn, Facebook, Instagram, and other platforms to initiate contact, consistently booking 2-4 appointments weekly and securing new clients monthly.
* Identified and researched target companies and key decision-makers to build a strong prospect base.
* Conducted daily outbound messaging to 50-70 leads, with diligent follow-up on inbound prospects.
* Qualified leads and scheduled appointments for the sales team to ensure effective handoff.
* Managed interactions through a CRM to enhance client conversion and drive sales growth.
* Collaborated closely with sales and marketing teams to optimize lead-generation strategies.
2013-2024

Data Entry Specialist, Conduent

* Accurately interpret, compile, and enter data into the computer system
* Extract files from various clients, averaging 1,000 per month
* Maintain high-speed typing skills (1,000-1,500 files per month) in a fast-paced environment
Analyze and verify data to ensure integrity, and quality checking around 2,000 clients per month
* Review data from 2,000+ clients for deficiencies or errors with 100% accuracy
* Provide Data Entry for medical, hospital, and insurance claims
* Meet or exceed customer needs and performance standards for Quality Assurance Plan (QAP) with no errors
* Maintain a strong understanding of procedures and operating systems and confidentiality
* Process all transactions accurately within procedural guidelines and without errors.
2023

Lead Generation Specialist, Freelance

* Responsible for generating leads, building relationships, and managing a pipeline of interested prospects.
* Utilizing LinkedIn Sales Navigator to prospect and add new contacts and accounts into Hubspot CRM.
* Aiming to schedule a minimum of 3 appointments with potential clients weekly.
* Researching PH/US E-commerce Apps using the Google Play store and LinkedIn.
* Create a weekly report using Figma.
* Segmenting the current lead list based on specific criteria to optimize outreach efforts.
* Monitor the status and progress of email campaigns and make necessary adjustments for optimal performance.
2011-2012

Production Associate (E-book), Innodata Knowledge Services, Inc.

* Convert manuscripts to digital formats for E-book production
* Review and edit E-book files for quality and accuracy
* Create E-book covers and layouts using design software
* Ensure compliance with company guidelines and industry standards
* Strong attention to detail, problem-solving, and time-management skills.