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Computer Secretarial
STI COLLEGE
More Info About Me
N/A
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2018
-
2023
OFW
(Front Desk/ Technical Support)
Responsible for diagnosing and resolving technical issues to ensure the seamless operation of IT system and infrastructure. Activities, Monitoring, Evaluating system performance. Troubleshoot and Diagnosing problem, make adjustment, repair and perform preventative maintenance on computer equipment. Review Production for and propose solution, Enhance, procedure change. Assemble Software and Hardware according to the design specification. Software Data Recovery, hard drive or USB they are not working on. Solving Technical problem of its department which includes Hardware and Software
2016
-
2018
OFW
(Sales Office Representative)
Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
Promoting the new product and inventory management system to assist customers with purchase and ensure stock accuracy.
Processed transaction, returns, and exchange using a point-of- sale system.
Assemble all the Product before distributing and check the expiration item.
Assisted with sales promotion and upselling, contributing to meeting or exceeding sales targets.
2011
-
2015
OFW
(Customer Service)
Response to inquiries, answer phone calls, emails and chat. Customer support offers guidance and support on products and services.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.