2018
Bachelor in Banking and Finance
Polytechnic University of the Philippines
More Info About Me
Having a hard time managing your business and staying active on social media? Researching for on-trend content strategies or connecting with your target market? If yes, then you need an extra pair of hands! Let's skyrocket your business with on-trend social media marketing strategies. Work with me.
My Skills and Competencies
Creative Planning
Communication
Writing
Customer Care
Social Media Management
Data Entry & Analysis
Content Creation
Certificates
×
![]()
My Experience and Education
2022
-
2023
Trading-point
(Customer Support Experience)
Provides a pleasant experience to all visitors and helping them navigate the website.
Assist customers via email and chat, identifying and resolving problems.
Regularly aim to improve the quality of customer interactions.
Maintains a database of customer information.
Escalate inquiries to the appropriate teams where necessary.
Share customer feedback.
And collaborate with the work team to improve processes and outcomes.
2020
-
2022
Coins.Ph
(Verification Specialist)
Responsible for effectively gathering and validating information on certain subjects/clients.
Ensures that the data about the subject/client has gone through the proper processes and that all reports generated are accurate, well-edited, well-presented, and submitted to the Operations Team at the agreed turnaround time.
2018
-
2019
AllBank Inc. (A Thrift Bank)
(Customer Service Associate)
Responsible for generating business for the bank by providing excellent customer service and efficient processing of client’s transactions in the areas of new accounts, tellering and special services.
My Services
Developing Social Media Strategies
Creating a plan for how businesses can use social media to achieve their goals.
Data Entry / Data Analysis/ Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creation
Developing content calendars, writing posts, and creating images.
Graphic Design
Creating visuals is an important part of social media. As a social media manager, I can create graphics for your busine
Monitoring & Reporting
It’s important for businesses to track the performance of their social media accounts. As a social media manager, you ca
Social Media Auditing
I would go through the different social media platforms and analyze what is working well and what needs to be changed.