Hey I am Kasmine

"Revamp Your Social Media Presence with a Proven Social Media Manager"

Get ready to meet the social media maven - I go by Kasmine, but you can call me Cassie!

As a Social Media Manager, I know how crucial it is to have a strong online presence in today's digital age. With my expertise and experience, I can help take your social media game to the next level.

My goal as a social media manager is to create content that not only captures your brand's voice but also engages your audience. I specialize in creating unique and visually stunning content that resonates with your target audience.

With my help, you can focus on running your business while I handle your social media platforms. Let's work together to grow your brand and increase your online presence. Contact me today to learn more about how I can help take your social media to the next level!

Kasmine Reysa H. Tani
Cagayan de Oro City, Philippines
Freelancer
Check my CV View Work Hire Me

Skills to Elevate Your Business

These are my "Areas of Expertise" or "Proficiencies": I am proficient in social media management and can handle different social media platforms such as Facebook, Twitter, Instagram, and LinkedIn. I am also skilled in graphic design and can create visually appealing content for both print and digital media. I am knowledgeable in data entry and can input large volumes of information accurately and efficiently. In addition, I possess content creation skills and can write compelling content for various purposes. I am well-versed in digital marketing and search engine optimization (SEO) techniques, which can help boost a brand's online presence. I am capable of providing excellent customer service and can interact with customers in a professional manner. I am a skilled social media marketer and strategist and can develop effective social media campaigns. Lastly, my proficiency includes strategic Facebook Ads Management, maximizing reach and engagement for brands.
Social Media Management
Graphic Design
Data Entry
Content Creation
Digital Marketing
Search Engine Optimization
Customer Service
Social Media Marketing
Social Media Strategist
Facebook Ads Management

Certificates

SMM
The Fundamentals of Digital Marketing

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2016-2020
Bachelor of Science in Hotel and Restaurant Management

Southway College of Technology

As a graduate of the Bachelor of Science in Hotel and Restaurant Management program, I have gained a comprehensive understanding of the hospitality industry and its diverse range of operations. Throughout my studies, I have learned valuable skills in customer service, food and beverage management, marketing, financial analysis, and human resource management. My degree has equipped me with the necessary tools to excel in a fast-paced and dynamic industry, and I am eager to apply my knowledge and experience in a professional setting. With my education and practical training, I am confident in my ability to contribute to the success of any hospitality business.

In addition to my studies, I had the opportunity to hone my communication and storytelling skills as a feature editor and photojournalist for the college magazine. In these roles, I was responsible for identifying and researching compelling stories, conducting interviews, capturing engaging photographs, and crafting well-written articles for publication.

These experiences not only allowed me to develop my journalistic skills but also gave me a unique perspective on the hospitality industry. I learned the importance of effective communication, attention to detail, and the ability to tell a compelling story – all qualities that have served me well in my career. Overall, I am proud to have earned a Bachelor of Science in Hotel and Restaurant Management and am excited to continue making a positive impact in the industry.

2021 - 2023
Small Online Business Owners
(Social Media Manager)

• Created & executed social media marketing strategies to increase brand awareness, engagement, & sales.
• Managed multiple social media platforms, including Facebook, Instagram, TikTok & Shopee, by creating & scheduling content, monitoring analytics, & engaging with followers.
• Helped maintain a 100% customer satisfaction rating by responding to questions promptly on social media accounts.
• Analyzed social media performance data to continuously optimize strategies & drive results for business owners.

2021 - 2022
Teleperformance (USA)
(Customer Service Representative/Mentor)

• Provided excellent customer service by responding to inquiries & resolving issues related to billing, orders, payments, replacements, navigation, & troubleshooting technical issues with their devices & services.
• Maintained a high level of professionalism while handling customer complaints & ensured customer satisfaction.
• Achieved & exceeded set targets for customer service metrics such as call resolution time & customer satisfaction ratings.
• Maintained a comprehensive understanding of the Telco industry & the company's products & services, staying up-to-date with new promotions, pricing, & policies.

My Services

Your success is my priority – simplify and elevate your brand with my comprehensive suite of services.
Social Media Management

Content Creation, Scheduling posts, Engaging with followers, and Managing social media accounts.

Basic Video Editing

Facebook and Instagram Reels, Tiktok Videos, Youtube Videos and Shorts.

Virtual Assistance

Email management, Calendar scheduling, Data entry, Customer Support, Travel Arrangements, and File Organization.

Graphic Design

Logo creation, Social media graphics, Business card design, Infographics, etc.

Data Entry

Inputting and managing data in spreadsheets or databases.

Content Creation

Designing and crafting posts for social media platforms, including graphics, captions, and hashtags.

Customer Service

Appointment Scheduling, Inbound/Outbound Calling, Inquiry Resolution, Order Processing, Account Management, and Billing.

Email & Chat Support

Customer Inquiry, Issue Resolution, Order Assistance, Product /Service Information, Billing, Payment, and Sales Support

FB Ads Management

Ad Campaign Strategy, Setup, Copywriting, Audience Targeting, and Performance Analysis and Reporting.


Body of Work

Ready to elevate your project? Dive into my portfolio – it's where creativity meets results! Let's make something awesome together. Check it out and let's chat!

Let's work together !

I am available for freelance projects.
Hire Me

Are You Ready to Take Your Social Media Presence to the Next Level?
"Socialize with Success: Let's Connect!" Work with Me!

Address :
Cagayan de Oro City,
Philippines


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