Master in Public Administration
With Thesis
Bachelor in Business Administration Major in Management
Silliman University
I'm Sheryl, a driven professional with a focus on results, and I have more than nine (9) years of experience in the following areas: managing accounting tasks, inventory, planning, budgeting, and procurement management; delivering top-notch customer service; managing emails; creating communication documents; and performing other administrative and human resource support duties.
With Thesis
Silliman University
Responsible for assisting clients with their HMO coverage inquiries
Responsible for assisting complaints of eBay buying and selling customers (Outbound calls and emails).
Keeps financial records and responsible for updating, preparing, and reconciling of bank statements. I also run an accounting software (CCWD MIS) to process and record entries on business transactions such as accounts receivable, payable, disbursements, vouchers, and expense receipts.
In charge in overseeing the budget for office supplies and equipments. Performs accurate inventory of stocks using FIFO method, Prepares detailed inventory and reports, and responsible for the issuance, recorsing, and organizing of stocks in the warehouse.
Supervises general services staff, assist and answers complaints through email and calls.
Focus on recording and organizing financial data
Preparing, developing, and carrying out email marketing programs to interact with prospects and clients.
Prepares payroll and assists on other administrative related tasks.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Offering great service and support throughout the client experience, to achieve customer satisfaction and loyalty.