Hey I am Sheryl

Breaking the mold: How to expand your business by hiring a multitasker and adaptive individual

I'm Sheryl, a driven professional with a focus on results, and I have more than nine (9) years of experience in the following areas: managing accounting tasks, inventory, planning, budgeting, and procurement management; delivering top-notch customer service; managing emails; creating communication documents; and performing other administrative and human resource support duties.

Sheryl Ybañez- Hisola
Cadiz City, Philippines
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Social Media Management
Data Entry
Administrative Support
Bookkeeping
Customer Service Representative
Human Resource Specialist

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2019
Master in Public Administration

With Thesis

2013
Bachelor in Business Administration Major in Management

Silliman University

2013 - 2014
TELETECH DUMAGUETE CITY
(Customer Service Representative (Healthcare Insurance ))

Responsible for assisting clients with their HMO coverage inquiries

2014 - 2015
EPERFORMAX CONTACT CENTER & BPO
(eBay Customer Support/ Email Specialist)

Responsible for assisting complaints of eBay buying and selling customers (Outbound calls and emails).

2015 - 2019
Cadiz City Water District
(Accounting Processor A)

Keeps financial records and responsible for updating, preparing, and reconciling of bank statements. I also run an accounting software (CCWD MIS) to process and record entries on business transactions such as accounts receivable, payable, disbursements, vouchers, and expense receipts.

2019 - 2020
Cadiz City Water District
(Property and Supply Officer)

In charge in overseeing the budget for office supplies and equipments. Performs accurate inventory of stocks using FIFO method, Prepares detailed inventory and reports, and responsible for the issuance, recorsing, and organizing of stocks in the warehouse.

2020 - 2021
Freelancer
(Customer Service Officer)

Supervises general services staff, assist and answers complaints through email and calls.

My Services

Bookkeeping

Focus on recording and organizing financial data

Email Marketer

Preparing, developing, and carrying out email marketing programs to interact with prospects and clients.

Human Resource Officer / Payroll

Prepares payroll and assists on other administrative related tasks.

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Customer Service

Offering great service and support throughout the client experience, to achieve customer satisfaction and loyalty.


Works

Bookkeeping Sample works

HR/ Admin Support Sample ...

Email Support/ Customer S...

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Cadiz City,
Philippines


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