2014
Bachelor of Science and Information Technology
Southville International School and Colleges
More Info About Me
⭐⭐⭐ I will be the MAGICAL VA who will transform your ideas into reality ⭐⭐⭐
Let me be your MAGICAL VA who takes care of the tasks that make your eyes glaze over when you're too busy to do it all. I will do the trick, and sprinkle some magical dust on the projects piled up, and left untouched on your "to-do list" that will provide you the gift of time. Time to be the best of you -- time to look back on life, time to pamper yourself out, and break the vicious cycle of your work-life routine. Let my magical pair of hands take care of the tasks you can't do, don't do, or shouldn't do -- while you're chillin' to the sound of music, sippin' a hot coffee, and reading your favorite book that will take you to another world.
Here's what my magical hands can do:
✅ Efficient Administrative Support
✅ Accurate Data Entry
✅ Qualitative Research
✅ Email and Calendar Management
✅ Social Media Management
✅ Basic Graphic Designs
I believe in action, not words. Hence, let my job do the talking.
Skills
Social Media Management
Graphic Designer
Data Entry
Content Creator
Effective Lead Generation
Social Media Management
Certificates
×
![]()
Work Experience and Education
2021
-
2024
SHELL SHARED SERVICES (ASIA) B.V
(Supply Chain Data Specialist)
⭐ Manage Vendor Master data in systems.
⭐Proactive data creation, updates, and data cleanse.
⭐ Conduct analysis of data quality reports.
⭐ Support the Contracts and Procurement Leads with different administrative tasks.
⭐ Support on Data and Project Management tasks
2023
-
2024
JURISTS REVIEW CENTER
(Email Technical Support)
⭐ Ensure prompt responses to high-priority emails, addressing urgent matters efficiently.
⭐ Manage calendars, schedule appointments, and coordinate meetings.
⭐ Email management; organize, prioritize, and respond to emails accordingly.
⭐ Manage CRM/ERP System
⭐ Perform administrative tasks such as data entry and filing
⭐ Provide general administrative support to the team
⭐ Provide customer support and handle inquiries via phone or chat
⭐ Assist in preparing reports, presentations, and documents
2019
-
2021
DHL EXEL SUPPLY CHAIN PHILS
(SR. WMS SUPERUSER)
⭐ Manage System/ERP Configurations
⭐ Attend Monthly Site Management Review
⭐ Manage and monitor project implementations
⭐ Manage System complaints and provide resolutions
⭐ Accurately input and maintain data in spreadsheets, databases, or other digital platforms
⭐ Assist in analyzing data sets to identify trends, patterns, and insights
⭐ Verify the accuracy and integrity of data through validation processes.
⭐ Extract relevant information from large data sets using various tools and techniques
⭐ Utilize automation tools to streamline data entry processes and increase efficiency
⭐ Regularly update and maintain databases to ensure data accuracy and relevance
⭐ Create visual representations of data using charts, graphs, or dashboards for easier interpretation
⭐ Archive historical data appropriately for future reference and analysis
2017
-
2019
DHL EXEL SUPPLY CHAIN PHILS
(WAREHOUSE OPERATIONS SUPERVISOR)
⭐ Provide guidance, direction, and support to team members to achieve departmental and organizational goals.
⭐ Recruit, train, supervise, and evaluate staff members to ensure efficient and effective performance.
⭐ Oversee and optimize workflow processes to maximize productivity and meet deadlines.
⭐Monitor employee performance and provide regular feedback, coaching, and performance evaluations.
⭐Address issues and resolve conflicts within the team, fostering a positive and collaborative work environment.
⭐Allocate resources effectively, including personnel, equipment, and materials, to meet operational needs.
⭐Ensure quality standards are met or exceeded through ongoing monitoring, training, and process improvement initiatives.
⭐Facilitate open communication channels within the team and with other departments to ensure effective information sharing.
⭐Identify training needs and provide opportunities for skill development and career advancement.
⭐Prepare and present reports on team performance, accomplishments, and challenges to senior management as required.
My Services
Email and Calendar Management
Efficiently handing and organizing emails and calendars to stay on top of communication.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics, and input data accurately into a system or database.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Testimonials
Web Research
"Great Work"
- Joleen C.
Email Management
"Good communication and follow-up, proactive reaching out with questions".
Ability to meet the quickly turnaround tasks/support according to the business's timeline."
Met expectations, no issues."
- Kate M.
Data Entry
"I hope this message finds you doing well. I wanted to pass along a recognition for Sheryl Luna- Sheryl was able to help us get an OA update completed on a tight timeline on a day when she was already working another urgent request late into the Malaysia working day. This was a huge help for us to maintain RtP continuity when we had several moving pieces on the contractual side. "
- David M.