I am a highly motivated and detail-oriented individual with nine months of experience in the BPO industry. My strong work ethic and dedication to continuous learning have enabled me to consistently deliver high-quality results. I am eager to leverage my skills and experience in a position where I can contribute to your company's success and make a meaningful impact.
Northeastern Mindanao State University
former (Surigao Del Sur State University)
Transaction Processing for home improvement company. (Inbound calls)
Handled customer inquiries and resolved issues related to home improvement transactions, ensuring customer satisfaction.
As part of my lead generation training program, my mentor has tasked me with developing sample materials demonstrating lead generation techniques across various social media platforms and using different tools.
Finding leads across multiple platforms (Social Media and Web scrapping)
Help businesses connect with potential customers and set up meetings.
Resolve customer inquiries and complaints. Provide empathy, timely and accurate info to ensure customer satisfaction.
