NORTH EASTERN MINDANAO STATE UNIVERSITY Former (SURIGAO DEL SUR STATE UNIVERSITY)

Bachelor of Science in Business Administration - Major in Financial Management

Highly motivated and detail-oriented BPO professional with nine months of experience seeking a challenging role where I can contribute to your company's success through my commitment to continuous learning and delivering high-quality results.

* Concentrix Services B.V Philippine Branch

Advisor 1, Transaction Processing - (Inbound Calls)

Provide customer needs, resolved inquiries, complaints, and issues related to home improvement transactions with empathy and professionalism, consistently exceeding customer satisfaction expectations.

* ProVA Philippines

Lead Generation - (Trainee)

As part of my lead generation training program, my mentor has tasked me with developing sample materials demonstrating lead generation techniques across various social media platforms and using different tools.

Communication Skills

Active Listening Skills

Problem-Solving Skills

Topic Research Skills

Researcher

Customer Service Skills

09911291603

Team Leader

Concentrix Services B.V Philippine Branch