Bachelor of Science in Business Administration Major in Human Resource Development Management
Garcia College of Technology
I am a motivated person who is bursting with ideas and ambition. I have a broad range of skills, experience, and knowledge that make me a great choice for many different types of positions. I also strive for excellence in my work and seek opportunities for continuous learning and development.
Garcia College of Technology
Made and received calls to upsell client's products and services
Created captions and edited photos for daily posting. Generated followers through organic marketing while engaging with customers to answer their queries and take their orders.
Generated captions and posted pictures of testimonials from customers while producing 80% of the total following through organic marketing. Managed page inbox by answering inquiries and taking orders.
Created captions, videos, and photos for weekly posting while engaging with customers regarding their orders and questions.
Educated employees about call guidelines and assured top quality service for every phone interaction while managing multiple general administrative tasks.
Created captions for daily posting while responding to inquiries and taking orders from customers.
Provided resolution to customer complaints and assisted in processing orders and tracking packages.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Maintains accurate books on accounts payable and receivable, payroll, and daily financial entries and reconciliations.
Responsible for searching the Internet for information on a wide variety of topics.