I am an ambitious and hardworking individual with a clear goal to succeed. I have broad skills and experience in customer service and other various administrative tasks. I am also committed to learning and self-development so that I can consistently achieve better results.
Saeinna Don
Virtual Assistant-
https://www.facebook.com/saeinnna
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https://www.instagram.com/saeinnna
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donsaeinna@gmail.com
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+63 966 9647 706
Objective
Education
2014-2018
Garcia College of Technology
Bachelor of Science in Business Administration2010-2014
Bloomfield Integrated Academy
High School2004-2010
Boracay Island Global Academy
ElementaryWork Experience
2020-2022
Transparent BPO
Inbound/Outbound Sales RepresentativeMade and received calls to upsell client's products and services.
2021
Burger Bang
Social Media ManagerCreated captions and edited photos for daily posting. Generated followers through organic marketing while engaging with customers to answer their queries and take their orders.
2020-2021
BURGER-Run
Social Media ManagerGenerated captions and posted pictures of testimonials from customers while producing 80% of the total following through organic marketing. Managed page inbox by answering inquiries and taking orders.
2020
Ribs Kapitan
Social Media ManagerCreated captions, videos, and photos for weekly posting while engaging with customers regarding their orders and questions.
2019-2020
Sitel Group
Quality AnalystEducated employees about call guidelines and assured top quality service for every phone interaction while managing multiple general administrative tasks.
2019
RodSide
Social Media ManagerCreated captions for daily posting while responding to inquiries and taking orders from customers.
2018-2019
SItel Group
Customer Service RepresentativeProvided resolution to customer complaints and assisted in processing orders and tracking packages.