2001
Computer System & Design Programming
AMA Computer Learning Center
SEO Specialist
I’m Roxanne Concepcion, an experienced SEO Strategist with years of expertise in on-page and off-page optimization, content management, and digital PR. My career highlights include leading SEO strategies to boost organic visibility, managing link-building campaigns, and crafting data-driven content strategies.
I’ve worked with tools like Google Analytics, Ahrefs, and SEMrush to drive measurable results, and I have a strong background in building relationships with journalists for digital PR outreach.
My passion lies in leveraging SEO best practices to create impactful and engaging online content.
My Skills and Competencies
On Page and Off Page SEO
SEO Keyword Research
Data Entry
Back Linking
Content Writing
Website Audit
Certificates
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My Experience and Education
Dec 2023
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Dec 2024
Stallion Express
(SEO Link Builder)
-Craft compelling pitches tailored to relevant journalist inquiries, showcasing the client's knowledge and authority.
-Monitor media coverage resulting from successful pitches, verify live links, and optimize visibility.
-Maintain records of pitch submissions, ensuring accountability and transparency for clients.
-Establish relationships with journalists and reporters, negotiate coverage opportunities, and foster rapport.
-Published and Optimized a blog post
-Creation of internal and external linking structure
October 2022
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2023
LeadSpring LLC
(SEO Specialist/ Virtual Assistant)
• On-Page Optimization
• Published and Optimized a blog post
• Creation of internal and external linking structure
• Experienced in using AHREFS, Google Search Console, SerpRobot, WordPress etc
• Creating Meta descriptions and title titles
• Keyword mapping on all pages of the website.
• Content writing strategy, creating keywords and phrases to be used in creating articles or content
• Content creation using conversion AI and Grammarly and Chat gpt
• Creating keywords as guidelines for the content writer to make the best content.
• Content optimization aligning keywords intent relativity
• Updating Google My Business and reusable blocks monthly
• Photo editing using Adobe Photoshop
• Managing data using docs and spreadsheets
• Performing various VA tasks such as managing emails and social media accounts
• Familiar with tools such as Slack and Monday.com
2012
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2022
Engage to Sell
(Chat Support Specialist)
· Assisting customers in searching for vehicles on the website.
· Answer queries regarding specifics of the vehicle with the support information found on the website
· Assisting customers in setting up a service appointment. Inform customers of sales, discounts, promotions, and new items
2011
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2012
Interactive Technology Solutions Inc
(Customer Service Representative)
· Answer all queries regarding Suncellular prepaid and postpaid products and services
· Answer all billing-related concerns such as outstanding bill, running bill, min amount to settle, on top of the bill and pro-rated charges
· Process activation and deactivation of service orders
·Handling customer complaints and resolving any issues to the best of my abilities
2010
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2010
Clearwire
(Technical Support Representative)
· Assist customers in setting up the devices like home modems, hotspot, routers and Voip.
· Assisted in troubleshooting user problems relating to Operating System issues (WinXP, Vista, Win7,Mac), Network · Connectivity, TCP/IP configuration, browser and computer issues.
· Performed upgrades, installation of software and drivers and essential desktop troubleshooting
· Resolving RF(radio frequency)issue, connectivity, speed issue by doing troubleshooting steps with customers like command prompt,netsh command,and resetting internet protocols
· Assist in setting up email clients for pc and mobile mail.
· Resolving VLAN issues
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.
On page and Off page SEO
My recent role as an SEO Specialist and Virtual Assistant at LeadSpring LLC (Matt Diggity's company) involved extensive
Chat Support Specialist
Offers assistance to customers through the use of a messaging app or online chatbot.