2017
Bachelor of Science in Hotel and Restaurant Management
Universidad De Zamboanga
More Info About Me
Hi! My name is Rosevien Ann Rojas, you can call me Vien. A professional with advanced administrative abilities, offering remote assistance to clients. I help a business run smoothly and efficiently by taking care of administrative tasks and freeing up the time of business owners and executives. I possess exceptional organizational skills, with the ability to prioritize tasks, concurrently manage multiple projects, and meet established deadlines. I also manage a company's social media presence and execute a comprehensive social media strategy; these may include writing and editing posts, creating graphics and videos, and scheduling content for multiple platforms.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
November 2019
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February 2023
Starbucks Coffee Company
(Supervisor)
Responsible for setting goals and targets for the team, ensuring that they are aligned with the organization's goals. Responsible for monitoring the performance of the team, and providing feedback and coaching to help employees improve their skills. responsible for overseeing their team's day-to-day operations, ensuring that work is being performed efficiently and effectively. responsible for overseeing their team's day-to-day operations, ensuring that work is being served efficiently and effectively. Holding the accountability for organizing schedules, guaranteeing that the team has adequate staffing to fulfill the demands of the business
May 2022
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July 2023
Social Media Manager
(Virtual Assistant)
As a social media manager, my responsibilities encompass creating compelling content, devising social media strategies that align with business objectives, and overseeing the management and monitoring of various social media channels. I also handle advertising campaigns, address customer feedback, and ensure adherence to brand guidelines. Keeping abreast of industry trends.
January 2021
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February 2023
Airbnb
(Virtual Assistant)
I handle inquiries and questions, send pre-check-in messages, and help guests with any concerns during their stay, manage bookings, including calendar updates, pricing changes, and reservation confirmations. I also assist with cancellations, refunds, and rebooking if necessary. Assist with marketing and promotion of the property, including creating listings, optimizing the listing for search, and managing social media accounts.
My Services
Social Media Management
Develop and keep track of a social media plan for the company with the aim of boosting brand recognition.
Data Entry / Web Researcher
Generating a diverse selection of digital media content to fulfill the expectations of the target audience or clients.
Content Creator
Producing range of digital and traditional media content that satisfies the demands of their target audience or clients