Rosevien Rojas

General Virtual Assistant
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Contact Information
  • dcviensol@gmail.com
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  • +639206315738
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  • Cebu City, Philippines
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About

Hi! My name is Rosevien Ann Rojas, you can call me Vien. A professional with advanced administrative abilities, offering remote assistance to clients. I help a business run smoothly and efficiently by taking care of administrative tasks and freeing up the time of business owners and executives. I possess exceptional organizational skills, with the ability to prioritize tasks, concurrently manage multiple projects, and meet established deadlines. I also manage a company's social media presence and execute a comprehensive social media strategy; these may include writing and editing posts, creating graphics and videos, and scheduling content for multiple platforms.
Experience
2018-2019

BO'S COFFEE (BARISTA)

Responsible for answering questions and resolving concerns from customers.
Has strong conflict resolution skills and the ability to diffuse difficult situations.
Responsible for processing orders, returns, or other types of transactions.
Responsible for maintaining records of customer interactions and transactions, which can be used to improve the customer experience
2019-2023

STARBUCKS COFFEE COMPANY (SUPERVISOR)

Providing training to the team on new procedures, systems, or technologies.
Responsible for overseeing the work of a team of employees, providing direction, and ensuring that team members have the resources they need to succeed.
Uses spreadsheet software, such as Microsoft Excel or Google Sheets, to analyze data, create reports, and track progress.
Document management software, such as Google Drive or Microsoft OneDrive, is used to store, share, and access documents and files.
Portfolio