2018
Bachelor of Science in Hotel and Restaurant Management
Holy Cross of Davao College
More Info About Me
Service-minded professional with 6 years of combined experience in healthcare office support, and retail sales. Proven ability to provide excellent customer service to a multicolor population and successfully establish customer service and product training programs for all customer-facing employees.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
-
2025
Home Health Castro Valley Health, Inc.,
(Office Support / Team Member Scheduler)
Monitor availability of the Clinician
Clarify and verify Physician’s orders and schedules
Suggest modifications for process improvements.
Input new start of care of the patient (same day or for next day)
Recheck the authorization visit a patient for the clinician
Tracks and updates the patient’s status.
Check the referral and order, medication of the patient
2019
-
2022
Home Health Castro Valley Health, Inc.,
(Team Member Authorization)
Checking the individual tasks and communicating with the groupmate
Monitor new start of care patients in a spreadsheet
Monitors, and notifies appropriate parties of delinquent documentation.
Works closely with billing to ensure accurate data submission
Assist with the coding of diagnoses and procedures performed.
Monitor and ensure all authorized visits are completed.
Review care plans for consistency and accuracy.
Provide appropriate feedback to nursing supervisors.
2013
-
2015
L.A Kustom Corp. (Von Dutch)
(Stock Man/Promo)
Greet customers and inquire about their needs
Communicate always the team lead store and task
Monitor store sales
Monitor slow-moving and fast-moving item
Keeping an eye on current trends
Maintain the store’s appearance, and ensure that products are well-organized and
presented in an attractive manner.
Ensures there is enough stock to meet demand
Resolve customer complains
Review customer survey
February 7, 2013
-
July 8, 2013
SM Stationary (School Supplies)
(Sales Utility Clerk (SUC))
Greet customers and inquire about their need
Monitor store sales
Monitor slow-moving and fast-moving item
Meet established sales quota
Greet customers and assist them in finding the products they are looking for.
Maintain the store’s appearance, and ensure that products are well-organized and
presented in an attractive manner.
Maintain a clean and organized work area and adhere to all safety standards.
Resolve customer complains
Review customer survey
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.