Holy Cross of Davao College

Bachelor of Science in Hotel and Restaurant Management

Problem-Solving Skills

Time Management

Communication Skills

Content Creation

Teamwork

Computer Literate

Leadership

English

Tagalog

Service-minded professional with 6 years of combined experience in
healthcare office support, promodiser, and retail sales. Proven ability to
provide excellent customer service to a multicolor population and
successfully establish customer service and product training programs for all
customer-facing employees, increasing sales by 20%.

Home Health Castro Valley Health, Inc.

Office Support / Team Member Scheduler
Responsibilities:
*Monitor availability of the Clinician
*Clarify and verify Physician’s orders and schedules
*Suggest modifications for process improvements.
*Input new start of care of the patient (same day or for next day)
*Recheck the authorization visit a patient for the clinician
*Tracks and updates the patient’s status.
*Check the referral and order, medication of the patient

2019 - 2022

Team Leader Authorization
Responsibilities:
*Checking the individual tasks and communicate with the groupmate
*Monitor new start of care patients in a spreadsheet
*Monitors, and notifies appropriate parties of delinquent documentation.
*Works closely with billing to ensure accurate data submission
*Assist with the coding of diagnoses and procedures performed.
*Monitor and ensure all authorized visits are completed.
*Review care plans for consistency and accuracy.
*Provide appropriate feedback to nursing supervisors.