2019
Bachelor of Science in Accountancy
Garcia College of Technology
Looking for a skilled and efficient VA? Look no further!
I am a goal-oriented and hard-working individual with a keen eye for detail. I excel in following instructions meticulously, ensuring every task is completed accurately and effectively. My dedication and strong work ethic drive me to consistently achieve high standards in all my endeavors. Whether working independently or as part of a team, I pride myself on my reliability and ability to meet deadlines efficiently. Thank you for visiting, and I look forward to sharing my work with you.
My Skills and Competencies
Email Management
Copywriting
Social Media Management
Bookkeeping Expert
Data Entry
Content Creator
Certificates
My Experience and Education
2021
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2024
IQOR (BPO Company)
(Client Solutions Representative - Supervisor Level)
Responded to supervisor calls and resolved complex issues that were beyond the scope of level one customer service representatives, such as billing or sales disputes and complaints about an employee.
Ensured customer satisfaction through effective communication
Maintained accurate records of customer interactions and transactions.
Awarded All-Star Agent for three consecutive times. This prestigious recognition is bestowed upon the top 10% of agents who excel in performance metrics over a six-month period.
2019
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2021
Gaisano Capital Boracay
(Treasury Staff)
Oversaw daily cash flows and made sure it is recorded promptly and accurately into the system.
Assisted in bookkeeping, reporting, and maintaining accurate financial records
Prepared bank deposits and withdrawals
Coordinated with other departments on financial matters
2019
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2019
Saint Gabriel Medical Center
(Intern at the Administrative/Accounting Office)
Organized the medical records, attached each with important papers, sorted and delivered the papers to various departments, and accurately encoded data to Microsoft Excel. Maintained historical records by documenting system changes and revisions. Collected data by identifying sources of information, including past medical records.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Bookkeeping Expert
Full responsibility for managing the day-to-day accounts function ensuring Sage and Xero are accurate and up to date.