2023
Bachelor of Science in Hospitality Management
Arellano University Manila
A Dynamic Virtual Assistant for All Your Multifaceted Needs
In a world that demands resourcefulness and adaptability, let me be the virtual assistant who can seamlessly integrate into your operations, providing top-notch assistance across a wide range of tasks.
Hi! My name is Umica Mae Rimpola and I'm a dedicated General Virtual Assistant who loves staying organized and efficient. I help overwhelmed and overworked entrepreneurs to regain control of their time.
As a virtual assistant, I am committed to providing prompt and reliable support, maintaining clear and professional communication, and offering flexible availability. Whether you require assistance in social media management, administrative support, data entry, graphic design or even in video editing. I am dedicated to exceeding your expectations and contributing to the success of your business.
I'm at my best in fast-paced environments, always delivering great results. If you need a competent Virtual Assistant who can manage a variety of jobs, I'd be honored to work with you. Let's work together to optimize your processes and reach your corporate goals. Contact me now to explore how I can help you remotely, suited to your individual needs.
My Skills and Competencies
Appointment Setting
Email Management
Customer Service
Research
Graphic Design
Data Entry and Record Keeping
Certificates
My Experience and Education
2023
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2024
Sora Clothing
(Social Media Manager)
- Creating, implementing, and managing a comprehensive social media strategy aligned with the company's goals and target audience.
- Keeping up with the latest trends, features, and algorithm changes on different social media platforms to adapt strategies accordingly.
2023
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2024
Teleperformance
(Customer Service Representative)
- Handle all incoming calls for bank account-related concerns, fund transfers, banking application support, etc.
- Assist customers in navigating the bank's app and give relevant answers to inquiries on the app.
- Provide excellent customer service at all times while keeping customer information strictly confidential.
2022
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2023
World Wide Outsourcing
(Customer Service Representative)
- Call customers using the telephone to inform clients of overdue accounts and the amount currently owed.
- Utilize computer systems to handle skip tracing.
- Attempt to collect payment. Review terms of credit documents and ensure all customer information is correct, including phone numbers and addresses.
My Services
Graphic Design
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Data Entry
Accuracy, efficiency, and confidentiality in handling information. Detail-oriented and dependable.
Administrative Assistant
Data entry and record keeping, Appointment and calendar management, Email management, and Travel arrangements.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction, and planning digital campaigns to build community
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.