- rimpolaumicamae@gmail.com
- Antipolo City, Philippines
- 09668047295
Umica Mae B. Rimpola
Virtual Assistant
Contact Information
Objective
Goal-Oriented Virtual Assistant with a piece of knowledge in clerical and administrative positions. Adaptable to new concepts and responsibilities. Proficient in handling diverse tasks simultaneously.
Skills
Microsoft Office
Calendar Management
Email Management
Resourcefulness
Reliability
Time Management
Communication Skills
Active Listening Skills
Creativity
Research
Detail Orientation
Education
Bachelor of Science in Hospitality Management at Arellano University Manila
Work Experience
March 2024 - March 2025
Customer Service Representative
As a Customer Service Representative in consumer banking, I assist clients with online banking services, fund transfers, and account maintenance. I handle inquiries and concerns with professionalism and efficiency, ensuring a smooth and secure banking experience. With a focus on clear communication and customer satisfaction, I help clients navigate digital banking platforms and resolve issues promptly while maintaining accuracy and confidentiality.
Character Reference
Dhamielyn A. Sarno, MIT
Project Manager
PRO VA PH
dhamsarno@gmail.com
09158325769