Hey I am Ressel

CAREER OBJECTIVE

A highly motivated and results-driven professional with a strong background in administrative support, seeking both full-time and part-time virtual assistance opportunities. Served as a Government Administrative Officer (on-site) for a year, I have gained extensive experience in payroll processing, drafting communications, scheduling, coordinating with other departments, and managing social media—all driven by my passion for excellence. My efficiency and commitment to meeting deadlines have also contributed to the office’s high performance rate through on-time or advance submission of requirements.

In addition, I am an entry-level Virtual Assistant with intensive training in Medical VA, specializing in HIPAA compliance, patient eligibility and benefits verification, prior authorizations, medical billing, appointment scheduling, and medical records management. I have also enrolled in various training programs to enhance my skills and effectiveness as an Administrative Assistant.

I thrive in both independent and collaborative work environments, with a keen eye for detail, strong organizational abilities, and the ability to adapt quickly to new technologies. I believe that learning is a continuous process and that with dedication, anything can be mastered. Committed to delivering high-quality work and optimizing processes, I am eager to contribute to organizations looking to enhance productivity and efficiency.

Ressel N. Torralba
Butuan City, Philippines
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

MEDICAL VA
Social Media Management
Graphic Designer
Data Entry

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2019
Bachelor of Secondary Education Major in English

Mandaue City College

JAN. 2024 - DEC. 2024
City Civil Registry Department
(Administrative Officer)

*Oversee Office Operations – Ensure smooth day-to-day administrative functions.
*Payroll Processing - Ensure timely salary of personnel.
*Manage Records & Documents – Maintain and organize official files, reports, and correspondences.
*Prepare Reports & Communications – Draft letters, memoranda, and administrative reports.
*Coordinate with Departments & Agencies – Facilitate communication between city offices and external agencies.
*Monitor Budget & Expenditures – Assist in budget planning and ensure proper fund utilization.
*Supervise Personnel & HR Functions – Handle employee concerns, leave requests, and performance monitoring.
*Ensure Compliance with Policies – Implement government regulations, policies, and standard operating procedures.
*Assist in Procurement & Logistics – Oversee the procurement process and manage office supplies.
*Handle Public Inquiries & Requests – Address concerns from the public related to administrative matters.
*Support Special Projects & Events – Assist in city programs, official events, and community initiatives (Barangay Civil Registration System)

2021 - 2023
City Civil Registry Department
(Registration Assistant; Clerk)

1. Record Maintenance:
• Update and maintain accurate records of births, deaths, marriages, and other vital statistics in accordance with established procedures.
• Ensure the confidentiality and security of sensitive information.
2. Document Processing:
• Receive and process applications for birth certificates, marriage licenses, and other civil registry documents.
• Verify the completeness and accuracy of submitted documents.
3. Customer Service:
• Assist clients with inquiries related to civil registry documents and processes.
• Provide guidance on required documents and procedures for various transactions.
4. Data Entry:
• Enter data into the civil registry database, ensuring the correctness and completeness of information.
• Conduct regular audits to maintain data integrity.
5. Filing and Organization:
• Organize and maintain physical and electronic filing systems for civil registry records.
• Retrieve and file documents promptly and accurately.
6. Collaboration:
• Collaborate with other city government departments and agencies on matters related to civil registry records.
• Provide information and support during audits or inspections.
7. Reports and Statistics:
• Prepare periodic reports on civil registry transactions, statistics, and trends.
• Ensure compliance with reporting requirements set by higher authorities.
8. Training and Awareness:
• Assist in conducting training sessions for staff on civil registry procedures and updates.
• Raise awareness among the public about the importance of civil registration.
9. Quality Assurance:
• Conduct quality checks on issued documents to ensure accuracy and adherence to standards.
• Implement measures to prevent and address errors in record-keeping.

2018 - 2021
Office of the Punong Barangay
(PERSONAL ASSISTANT (SECRETARY))

• Record Keeping
• Documentation and Filing
• Facilitate communication between the barangay officials, residents, and other stakeholders.
• Draft and distribute official barangay announcements, circulars, and correspondences as directed
• Assist in the preparation of agenda items for barangay meetings.
• Attend and record the proceedings of barangay assemblies, council meetings, and other official gatherings
• Respond to inquiries and provide information on barangay policies and services
• Coordinate with other barangay officials, government agencies, and non-governmental organizations as necessary.
• Collaborate with relevant departments to implement barangay programs and projects
• Provide support in the implementation of barangay development plans and initiatives
• Maintain records of barangay finances, transactions, and budget allocations.
• Assist in the preparation of financial reports and statements as required
• Ensure that barangay activities and decisions comply with local laws and regulations

My Services

Bookkeeping

Provide services online bookkeeping financial transactions,process payroll,monitor cash flow,review update statements

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Medical VA

Scheduling appointments, handling correspondence, and managing records, nswering calls, live scribing, insurance verific


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Butuan City,
Philippines


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