- +63994-735-0824
- resselnalogontorralba@gmail.com
- Butuan City, Philippines
- https://myprofile.ph/resseltorralba/cv/11374
MANDAUE CITY COLLEGE
Bachelor in Secodary Education Major in English
CENTER FOR HEALTHCARE PROFESSIONS BUTUAN, INC
CAREGIVING NCII
•Medical Virtual Assistance
•HIPAA Compliance
•Administrative Support
•Customer Service
•Technical Skills
•Data Entry
•CAREER SERVICE PROFESSIONAL PASSER
•CAREGIVING NCII PASSER
• HIPPA EXAM FOR HIPPA BUSINESS ASSOCIATES
• MEDICAL ADMINISTRATIVE TASKS
• MEDICAL BILLING
• STRATEGIC PLANNING AND WORKSHOP
• ONLINE TRAINING ON GRAPHIC DESIGN WITH CANVA COURSE
• ADMINISTRATIVE ASSISTANT TRAINING
• GENERAL VIRTUAL ASSISTANCE TRAINING
• ONLINE BOKKEEPING COURSE
• ORIENTATION ON 2024 ENHANCED CITY GOVERNMENT OF BUTUAN- STRATEGIC PERFORMANCE MANAGEMENT SYSTEM (CGB-SPMS)
• ZOOM
• GOOGLE WORKSPACE
• SKYPE
• CANVA
• GIMP
• FILMORA
• MS. LEIZEL MALLARI
VA Growth Founder/Trainer
• Sir
QuickBuys Mktg
A highly motivated and results-driven professional with a strong background in administrative support, seeking both full-time and part-time virtual assistance opportunities. Served as a Government Administrative Officer (on-site) for a year, I have gained extensive experience in payroll processing, drafting communications, scheduling, coordinating with other departments, and managing social media—all driven by my passion for excellence. My efficiency and commitment to meeting deadlines have also contributed to the office’s high performance rate through on-time or advance submission of requirements.
In addition, I am an entry-level Virtual Assistant with intensive training in Medical VA, specializing in HIPAA compliance, patient eligibility and benefits verification, prior authorizations, medical billing, appointment scheduling, and medical records management. I have also enrolled in various training programs to enhance my skills and effectiveness as an Administrative Assistant.
I thrive in both independent and collaborative work environments, with a keen eye for detail, strong organizational abilities, and the ability to adapt quickly to new technologies. I believe that learning is a continuous process and that with dedication, anything can be mastered. Committed to delivering high-quality work and optimizing processes, I am eager to contribute to organizations looking to enhance productivity and efficiency.
ADMINISTRATIVE OFFICER, Section Head
*Oversee Office Operations – Ensure smooth day-to-day administrative functions.
*Payroll Processing - Ensure timely salary of personnel.
*Manage Records & Documents – Maintain and organize official files, reports, and correspondences.
*Prepare Reports & Communications – Draft letters, memoranda, and administrative reports.
*Coordinate with Departments & Agencies – Facilitate communication between city offices and external agencies.
*Monitor Budget & Expenditures – Assist in budget planning and ensure proper fund utilization.
*Supervise Personnel & HR Functions – Handle employee concerns, leave requests, and performance monitoring.
*Ensure Compliance with Policies – Implement government regulations, policies, and standard operating procedures.
*Assist in Procurement & Logistics – Oversee the procurement process and manage office supplies.
*Handle Public Inquiries & Requests – Address concerns from the public related to administrative matters.
*Support Special Projects & Events – Assist in city programs, official events, and community initiatives (Barangay Civil Registration System)
ADMINISTRATIVE ASSISTANT (CLERK), Registration Assistant
*Data Entry.
*Review Birth Registration Documents – Examine submitted birth certificates and supporting documents for accuracy and completeness.
*Verify Applicant Information – Cross-check details against official records to ensure correctness.
*Assess Compliance with Laws & Policies – Ensure birth registrations follow the Civil Registry Law and PSA guidelines.
*Approve or Recommend Corrections – Validate accurate records or advise on rectifications for errors.
*Assist in Late Registration Cases – Evaluate requirements for delayed birth registrations and provide guidance.
*Coordinate with Hospitals & Midwives – Ensure timely and proper reporting of birth records.
*Handle Requests for Certified Copies – Process requests for authenticated birth certificates.
*Provide Customer Assistance – Guide clients on registration procedures, corrections, and other concerns.
*Maintain Birth Records Database –Ensure proper safekeeping and updating of birth registry files.
PERSONAL ASSISTANT, Office Secretary
*Manage schedules, appointments, and meetings.
*Handle correspondence (calls, emails, documents).
*Organize files and records.
*Prepare reports, presentations, and minutes.
*Coordinate travel and event arrangements.
*Perform administrative and clerical tasks.
*Maintain confidentiality of sensitive information.
*Assist in personal errands when required.
*Prepare resolutions, ordinances, and reports.
*Assist in community programs and activities.
RADIO BROADCASTER, News Anchor/Editor
*Deliver news reports clearly, concisely, and engagingly for listeners.
*Read prepared news scripts or provide spontaneous commentary when needed.
*Conduct interviews with experts, officials, or eyewitnesses for insights on news stories.
*Provide real-time updates and reports on developing stories.
*Ensure information accuracy by fact-checking and cross-referencing sources.
*Follow ethical and regulatory guidelines in news reporting.
*Interact with listeners through call-ins, social media, or emails.
*Time Management – Keep reports within the allocated broadcast time.
*Content Planning – Determine which news stories to cover based on relevance and audience interest.
*Script Editing – Review and refine news scripts for clarity, accuracy, and conciseness.
*Fact-Checking – Verify the authenticity of news sources and details before broadcast.
*Headline Writing – Craft compelling headlines and lead-ins to capture audience attention.
*Coordinating with Journalists – Work with reporters and anchors to ensure consistency in reporting.
*Audio Editing – Edit recorded segments, interviews, and soundbites for smooth integration into the program.
*Managing Deadlines – Oversee newsroom workflow to meet strict broadcast schedules.
*Quality Control – Ensure a professional and high-quality standard for all news broadcasts.