ICCT Colleges
BS in Information
ICCT Colleges
More Info About Me
I am an experienced Travel Consultant currently transitioning to a career as a Virtual Assistant. I bring a wealth of expertise in customer service, organization, and multitasking. As a hardworking professional, I am eager to leverage my skills in providing efficient and reliable virtual support. I am adaptable, capable of handling multiple tasks, and committed to delivering exceptional service in my new role.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Ms office
Certificates
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My Experience and Education
2023
-
2025
WNS and IGT Solutions
(Travel Consultant)
As a Travel Consultant at a BPO, you'll book travel, handle issues, promote packages, maintain records, and stay updated with trends. Excellent communication and booking system proficiency are essential, with flexible hours and prior experience preferred.
2021
-
2023
Sterling Global Call Center
(Customer Service Rep, Billing account)
As a Customer Service Rep for a billing account, you'll handle billing inquiries, resolve disputes, process payments, maintain records, provide billing information, and ensure compliance with company policies
2019
-
2022
Classic Savory, Kfc
(Shift Manager)
Train and support the team, manage employee relations, promote safety. Maximize sales, manage labor and supplies, drive team sales targets.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.