Associate in Information Technology
Cavite State University
Hi there! Thanks for checking out my profile.
If you're looking for someone dependable to handle your data entry tasks with accuracy and care, you're in the right place. I'm Raymond from Zamboanga City, Philippines, and I’m here to help keep your data clean, organized, and right where you need it.
I have over four years of experience working in the BPO industry, where I developed a strong eye for detail, time management, and working under pressure. During that time, I handled tasks that required precision and organization skills that translate well into data entry work. I've also undergone proper training in data entry to ensure I follow best practices when working with spreadsheets, CRMs, and online databases.
I take pride in doing things right the first time. I'm the kind of person who double-checks work, values confidentiality, and meets deadlines without being reminded.
If you’re looking for someone who can help lighten your workload and keep things running smoothly behind the scenes, I’d love to be that person for you.
Let’s connect and make your data work for you—not against you!
Cavite State University
(Cold Caller) Initiated outbound calls to potential clients to introduce home services and set appointments, supporting the sales team through lead generation and follow-ups. | (Customer Service Representative) Handled inbound calls to assist customers with heating service appointments and billing inquiries, delivering support with a friendly and solution-oriented approach.
Assisted clients with using the e-wallet to manage transactions and access tax refunds. Resolved payment issues and ensured accurate records in CRM tools.
Supported business clients with phone, TV, and internet issues, processed account updates, and scheduled technician visits as needed.
Provided real-time support to delivery drivers and restaurant partners, explained app functionality and policy updates, and ensured smooth resolution of payment and account issues.
Explained account balances and payment options to customers, arranged payment plans, and ensured compliance with regulatory guidelines while handling sensitive information.
Sort, respond to, and organize emails to keep inboxes clear and updated.
Handle scheduling, file organization, and other daily admin tasks efficiently.
Communicate clearly with customers to meet their needs and exceed expectations.
Search the Internet for information on a wide variety of topics.