Hey I am Queen Sofia

About me

I am an Industrial Psychology Practitioner and Registered Psychometrician with strong expertise in customer service relations, administrative support, and business development. My professional journey has allowed me to manage certification programs, streamline operations, and deliver high-quality service while ensuring accuracy and efficiency in organizational processes. Beyond the technical side, I am passionate about mental health advocacy and have earned recognition as a Certified Mental Health Trainer, aligning my professional skills with my personal mission to support people’s well-being.

Throughout my career, I have taken on diverse roles that enhanced my versatility and leadership skills. From managing end-to-end certification operations and membership services to supporting talent development programs, I have consistently delivered results by improving workflows, enhancing client engagement, and implementing effective systems. My experience also extends to business development, training coordination, and event management as I aim to reflect my ability to adapt and thrive in dynamic, fast-paced environments.

Recognized with multiple awards for operational excellence, consistency, and dedication, I value both performance and people. I take pride in fostering positive relationships with clients, colleagues, and stakeholders, while continuously seeking ways to improve processes and outcomes. As I explore opportunities in the virtual workspace, I am enthusiastically willing to provide dedicated support as a Virtual Assistant—helping businesses and professionals stay organized, efficient, and focused on their goals.

Queen Sofia T. Ronquillo
Angeles City, Pampanga, Philippines
Freelancer
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My Skills and Competencies

Customer Service
Business Development
Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2022
Bachelor of Science in Psychology

Holy Angel University

2022 - 2025
Circa Logica Group (International HR Institute)
(Member Services Lead)

Oversaw day-to-day operations and certification program processes, including scheduling, data management, and membership support.
Coordinated with leadership to implement policies, managed certificate issuance and inventory, and ensured timely, accurate delivery.
Handled procurement, event organization, and executive administrative tasks while addressing service gaps and improving member experience.

My Services

Social Media Management

Helping businesses stay active online with expert social media management, from content to community engagement.

Data Entry / Web Researcher

Detail-oriented specializing in accurate data entry and efficient web research to support business needs.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Angeles City, Pampanga,
Philippines


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