2010
Computer Science
University of Cebu
More Info About Me
Hello, I'm Gerald, your general virtual assistant. I bring a skill set that includes being well-organized, efficient, and a quick learner, traits that are essential for this role. Through my experience working across various industries, I have learned the value of patience and perseverance, qualities that I bring to every situation. I hold the relationships I build with my clients in high regard and always prioritize their needs above all else. My goal is to deliver the best possible outcome for my clients, and I approach every task with the same level of dedication and focus.
My Skills and Competencies
Email Inbox Manager
Communication and Organizational
Customer Service
Lead Generation
Social Media Management
Graphic Designer
Data Entry
Video/Photo Editing
Content Creator
Certificates
My Experience and Education
2022
-
2023
Freedom Matters Action Group
(Content Creator, Video and photo Editor, Graphic Designer, Answering Emails, Handling Social Media)
Content Creator | Virtual Assistant
My Job Responsibility includes:
Video and photo editing.
Graphic design.
I am managing calendars, coordinating projects, and providing personal support.
Assisting with social media management, and content creation
Coordinating virtual meetings, and problem-solving.
Handling social media post
2019
-
2022
Fiverr
(Video and Photo Editor)
Editing a Music Videos, Lyrics Videos, and Birthday Videos
2016
-
2018
7/24
(Customer Service Representative)
As a Customer Service Rep, I assisted customers via calls, emails, or chats, ensuring their satisfaction, answering questions, and addressing concerns.
2012
-
2015
Customer Benefits Srvc Inc.
(Telephone Sales Representative)
As a Telephone Sales Representative, the job involves making outbound calls to potential customers to sell products/services and handling inbound calls from customers. Cold calling is frequent, requiring quick and effective communication. Success in the role requires excellent communication, a persuasive demeanor, and the ability to handle rejection without discouragement. Multitasking is also necessary. The goal is to generate sales while providing excellent customer service.
My Services
Mixing and Mastering
I have 3 years of experience in mixing and mastering voiceovers, and editing speech, using Audacity and FL Studio 20.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher/HTML/CSS/JS
Search the Internet for information on a wide variety of topics with basic knowledge of HTML/CSS/JS
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Virtual Assistant
Provides support services to clients, performing tasks such as scheduling appointments, managing emails, calendars, etc.
Real Estate VA
Administrative tasks, social media management, lead generation, appointment setting, and research.