Gerald C. Gipgano

Professional Virtual Assistant
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SKILLS AND PERSONAL CHARACTERISTICS

General VA

• Attentive to detail
• Determined to get a job done as quickly and as neatly as possible
• Excellent written and verbal communication skills
• Excellent communication and strong phone-handling skills
• Ability to multi-task, prioritize, and manage time effectively

Contact Information

Email

provagerald27@gmail.com

Skype

live:.cid.10a5125cafa2b898

My Social Media

FACEBOOK

@Lonerd

INSTAGRAM

@lonerdge

Basic Knowledge of HTML/CSS/JS

HTML, CSS, and JS are essential technologies in web development. HTML provides the structure and content of web pages, CSS enhances their visual appearance, and JS adds interactivity and dynamic functionality. These languages work together to create attractive, interactive, and user-friendly websites, ensuring an engaging user experience.

General Virtual Assistant

I am a versatile and skilled virtual assistant with experience in various industries. I have strong organizational, time-management, and adaptability skills, and I value building strong relationships with my clients and making their needs my top priority. My goal is to provide exceptional results and approach every task with dedication and focus.

Educational Background
June 2007 - April 2010

University of Cebu (UC Main)

WORKING AND TRAINING EXPERIENCES
2022 - 2023

FREEDOM MATTERS ACTION GROUP

Content Creator | Virtual Assistant
(CONTENT CREATOR, VIDEO AND PHOTO EDITOR, GRAPHIC DESIGNER, ANSWERING EMAILS, HANDLING SOCIAL MEDIA)

My Job Responsibility Includes:
• Managing calendars, coordinating projects, and providing personal support.
• Assisting with social media management and content creation
• Proficiency in data entry, document preparation, and file organization.
• Video and photo editing.
• Graphic design.
• Copy Writing
• Email Inbox Manager
• Lead Generation


2019 - 2022

FIVERR (VIDEO AND PHOTO EDITOR)

Editing a Music Videos, Lyrics Videos, and Birthday Videos


2016 - 2018

7/24 (CUSTOMER SERVICE REPRESENTATIVE)

As a Customer Service Rep, I assisted customers via calls, emails, or chats, ensuring their satisfaction, answering questions, and addressing concerns.


2012 - 2015

CUSTOMER BENEFITS SRVC INC. (TELEPHONE SALES REPRESENTATIVE)

As a Telephone Sales Representative, the job involves making outbound calls to potential customers to sell products/services and handling inbound calls from customers. Cold calling is frequent, requiring quick and effective communication. Success in the role requires excellent communication, a persuasive demeanor, and the ability to handle rejection without discouragement. Multitasking is also necessary. The goal is to generate sales while providing excellent customer service.