Certified VA - Prince

My Story

Hi, I'm Prince! And welcome to my profile ~

To get started, here are some few things you should know about me:

I am well-skilled, hardworking and dedicated professional. To support this, I was the top work-at-home agent for ten (10) consecutive months (March 2022 - December 2022) and this has been my greatest achievement (so far) in my professional career. To maintain the top position, I needed to deliver the required quantity and high-quality outputs consistently, and this takes immense dedication, self motivation and discipline.

I worked as a Customer Service Specialist for a year and 9 months under a Healthcare account. This was a research-based account, and I am experienced in handling medical related information, reviewing and reprocessing claim insurances. This was also a hybrid set-up, with in-bound calls and chat messaging.

My goal last year (2022) was to save up for my personal computer, and to slowly transition into being a full-time work from home/Virtual Assistant.

As I enter a new chapter of my life (a.k.a New Year), I immediately enrolled myself to a General Virtual Assistant intensive training course to be able to deliver quality and ensure that I will be the help my future clients need to advance their businesses, or whatever personal/professional reason they may have.

In all honesty, I do not have all the experience yet, and all I have are my skills and qualities. However, the willingness to learn is always present in me, and adapting to any kind of professional settings would not pose a problem.

To my potential clients, here are my technical skills I learned, and trained for:

- Social Media Management
- Social Media Marketing
- Facebook Ads Manager
- Basic knowledge on MS Applications (MS Word, Excel, etc.)
- Fast typing
- Basic Photo and Video Editing using Photoshop & Adobe Premier Pro

I also would like to learn or be trained on these fields if given the chance:
- Appointment Setting
- Data Entry

Thank you for having a glance of my profile. If you think we'll be a best match, I'd love to hear from you! :)

Prince Dela Torre
Davao City, Philippines
Freelancer
Check my CV View Work Hire Me

My Qualifications

Graphic Designer
Customer Service
Content Creator
Medical Virtual Assistance
Social Media Management

Certificates

Professional and Educational Background

  • EXPERIENCE
  • EDUCATION
2008
Kalandagan Elementary School

Graduated as a Valedictorian
Bagged awards for:
Feature Writing - Second Place (Division Level)
News Writing - Second Place (Division Level)

2011
Notre Dame of Tacurong College

Secondary Education

2016
University of San Agustin -Iloilo

Course: AB Mass Communications
College of Arts and Sciences' Photojournalist - 2014-2016

This is where the foundation of my love for photography, marketing, graphic designing and video editing was found.

2021 - 2023
Teleperformance Davao
(Customer Service Specialist – Healthcare Account)

We assist healthcare providers regarding with the denial and reprocessing of their insurance claims, through in-bound calls and Availity chat messaging.

2020 - 2021
GT Sakura Japan Surplus
(Marketing Manager)

Social Media managing, editing & creating promotions online using Graphic Designs and Video Editing.

2017 - 2018
2020
(Customer Service Representative – Travel Associate)

Assisting customers regarding with their accommodations and bookings (plane, hotel & car rentals).

What I can do for you

Medical Virtual Assistant

Managing and organizing patient medical records and files, and handling insurance and billing tasks.

Customer Service Specialist

Answering customer inquiries via email, chat, inbound calls and ensure compliance with company and industry standards.

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


My Portfolio of Creations

Let's work together !

I am available for freelance projects.
Hire Me

Ways to Connect

Address :
Davao City,
Philippines


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