Bachelor of Science Major in Psychology
Southwestern University
"I work as a Social Media Manager, supporting entrepreneurs and business owners in reaching their objectives and making a difference through effective social media strategies. My goal is to become your social media growth partner, utilizing my skills and expertise."
Southwestern University
called clients on our behalf, participated, made notes, and followed up with them. provided inquiries and gave replies to requests for quotations. arranged for clients to participate in, set up, and design trade show booths. dealt with orders from clients by email, live chat, or the phone, gathering information about the client, the card, the delivery, and the product. created a variety of sales and financial files, including quotes, sales orders, and invoices. Excellent customer service was maintained by being helpful, courteous, and amiable during phone conversations and other contacts. stayed informed about product availability, cost, and specifications.
updated employment training and benefit materials for introducing company culture and improving attitude. responded to being a customer service representative by taking calls every day. kept up-to-date competence lists, role profiles, and HR records in accordance with data protection regulations. Set up conferences, meetings, and appointments for staff members to discuss updates and developments.
Develop engaging, high-quality content (including text, images, and videos) for various social media platforms. Plan and schedule social media posts using content calendars to maintain a consistent posting schedule. Interact with followers, respond to comments and messages, and foster engagement to build a loyal and active community. Track and analyze social media metrics to measure the effectiveness of campaigns, identify trends, and make data-driven decisions. Prepare regular reports to share insights. Manage and optimize social media profiles and pages on platforms such as Facebook, Instagram, TikTok, etc.
updating content based on client and proofreading their work for tone, style, clarity, grammar & formatting, enables users to specific dates and times for posts to be published. Facilitates collaboration among team members
recorded all banking activity in Excel. To maintain accurate records and record keeping, final entries for the month are prepared. did all aspects of daily bookkeeping, paying special attention to expenses, account reconciliation, and invoices payable and receivable. To ensure accurate details, financial data was posted in Excel spreadsheets, and inventory was maintained. collected banking activities and recorded the data in Excel format to keep consistent records. Check and assess receipts for expenses. Budget tracking was done using Google Sheets and Excel from MS. Receipts were received, dealt with, then reconciled in the financial management system, and prompt payments were generated. Helped with the receipt, processing, and verification of all invoices linked to payments.
My role is managing and enhancing an online presence. Responsibilities include creating and scheduling engaging content, monitoring social media channels, interacting with followers, and analyzing performance metrics. Staying updated on industry trends, responding to inquiries, and fostering a positive online community.
At the end of the shift, reconcile cash and checks with computer records. Customer service that was kind and warm helped to make a great first impression. issued consumer receipts after entering transactions into the computer. received thorough performance reports that concentrated on areas where teller abilities might be improved.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.