Phila Mae Y. Perales

Social Media Manager
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Contact Information
  • peralesphilamae@gmail.com
  • 09278083998
  • Polomolok, South Cotabato
About

Learn an accountable career opportunity that will allow me to achieve my goals by making the most of what i’ve learned and accomplished while meaningful contributing to the company’s success.

Education
2019

Southwestern University

Bachelor of Science Major in Psychology

INTERNSHIP
Guidance and Counseling Center
Southwestern University PHINMA,
Uregello St., Cebu City July 16-August 2, 2018

Republic of the Philippines National Police
National Headquarters, Philippine National
Police, Regional Health Service 7
August 20 to October 2, 2018

Maria Josefa Recio Therapeuatic Center,Inc.
Purok 3 Brgy San Jose, Talamban, Cebu City
December 7 to January 23, 2019

Professional Experience
DEC 2019 -MAY 2020

SHOPPING CENTER MANAGEMENT CORPORATION, HR Clerk

updated employment training and benefit materials for introducing company culture and improving attitude. responded to being a customer service representative by taking calls every day. kept up-to-date competence lists, role profiles, and HR records in accordance with data protection regulations. Set up conferences, meetings, and appointments for staff members to discuss updates and developments.

APR 2021- DEC 2021

SOCOTECO II SUB OFFICE, Teller

At the end of the shift, reconcile cash and checks with computer records. Customer service that was kind and warm helped to make a great first impression. issued consumer receipts after entering transactions into the computer. received thorough performance reports that concentrated on areas where teller abilities might be improved.

FEB 2022- AUG 2022

JINISYS SOFTWARE INC. & ABOVE INFRANET SOLUTIONS INC., Group Support Staff

recorded all banking activity in Excel. To maintain accurate records and record keeping, final entries for the month are prepared. did all aspects of daily bookkeeping, paying special attention to expenses, account reconciliation, and invoices payable and receivable. To ensure accurate details, financial data was posted in Excel spreadsheets, and inventory was maintained. collected banking activities and recorded the data in Excel format to keep consistent records. Check and assess receipts for expenses. Budget tracking was done using Google Sheets and Excel from MS. Receipts were received, dealt with, then reconciled in the financial management system, and prompt payments were generated. Helped with the receipt, processing, and verification of all invoices linked to payments.

SEP 2022- JAN 2023

ABOVE INFRANET SOLUTIONS INC., Sales & Marketing

called clients on our behalf, participated, made notes, and followed up with them. provided inquiries and gave replies to requests for quotations. arranged for clients to participate in, set up, and design trade show booths. dealt with orders from clients by email, live chat, or the phone, gathering information about the client, the card, the delivery, and the product. created a variety of sales and financial files, including quotes, sales orders, and invoices. Excellent customer service was maintained by being helpful, courteous, and amiable during phone conversations and other contacts. stayed informed about product availability, cost, specifications, and facebook management

Certificates
July 30,2023

General Virtual Assistance Training

February 29, 2016

“LOVE, LUST, LOYALTY: THE PSYCHOLOGY OF ROMANTIC RELATIONSHIPS"

December 2, 2016

"FORENSIC PSYCHOLOGY"

October 6, 2017

“DON’T BE S.A.D.! HOW TO RESPOND TO THE SUICIDAL, ANXIOUS AND DEPRESSED (S.A.D)”

Skills

Ability to be flexible

Research

Content Creation

Customer Service

Data Analysis

Marketing Strategy

Design

Meeting Preparation

Creativity

Phone Inquiries

References

Ms. Joaan A. Arreglado, HR Supervisor

SM City Cebu
+(63)9672041977

Ms.Renne Rose Orencio, Sub Office Pol. Supervisor

SOCOTEO II Sub Office
+(63)9088974997

Ms. Maricris Balbuena, Office in Charge

Above Infranet Solutions Inc.
+(63)9177154189

Ms. Dhamielyn Sarno, CEO and coach

Pro VA Philippines
+(63) 9560481921