ServDesk - Staff

Monark Equipment Corporation (MECO)

Dec 2016 – May 2022

• Collecting and Entering Data into the Database system and Maintaining accurate records of valuable company information.
• Create and Email Weekly Monitoring and endorse them to Advisor, Supervisor, and Managers to take action accordingly.
• Collaborated with Advisor and Supervisor to ensure a smooth workflow necessary for the immediate resolution of request/s.
• Manage service requests and endorse them to appropriate Team-mates in order to address requests critical to customers’ requirements.