2016
Bachelor of Science in Psychology
University of Perpetual Help System Laguna JONELTA
More Info About Me
Hi, I’m Pauline! I’m from Laguna, Philippines and I am virtual assistant for three years now. I started freelancing after I teaching preschoolers for almost three years. When the pandemic started wayback 2020, I decided to take matters into my own hands and entered the freelancing world where I become a VA.
I am very passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. With my past experiences, I was able to gain skills related to engaging Customer Service and Marketing in a fast-paced environment. Skilled at transforming customer feedback into actionable insights that drives revenue, and increase customer loyalty.
My Skills and Competencies
Social Media Management
Ecommerce
Lead Generation
Customer Support
Order Fulfillment
Project Management
SEO
Certificates
My Experience and Education
2018
-
2021
Children’s Formative Learning School
(Preschool Teacher)
In charge of educating preschoolers ages two to six years old in a progressive curriculum with strictly 12 students per class.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Customer Support (Non-Voice)
Interacts with customers to provide support and information on an assigned product or service.
Virtual Assistant
Help employers/clients with daily administrative tasks and schedules in a remote setting.
Order Fulfillment
Receive and fulfill orders in a timely, efficient manner.
Testimonials
Paula
"Pauline is pleasant to work with. Great communication. Timely replies. Attention to details with creativity!"