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BS Mechanical Engineering
University of Perpetual Help System Dalta / FEU Institute of Technology
More Info About Me
I love traveling. It allows me to escape life’s daily demands, dramas and enables me to clear my mind. It is one way of disconnecting from my phone and social media and in return it helps me bond with my family members and most specially my daughter. In addition, when I travel, I had a chance to taste different kinds of foods that I have never eaten before.
I am a people-person, and enjoy working with others to resolve issues. I am patient, efficient, and always maintain a positive attitude even in challenging situations. These qualities have helped me succeed in my previous roles.
My Skills and Competencies
Customer Service Support
Executive Assistant
Social Media Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
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2019
FIS Global Solutions
(Customer Service Representative)
Handled more than 30 customer interaction per day. Giving detailed, personalized, friendly and polite service to ensure customer satisfaction.
2019
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2020
Telus International
(Sales Representative)
Ensure customer were satisfied with every part of the call experience, from initial greeting through selling completion.
2021
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2022
EXL Service Philippines
(Executive (Outbound))
Calling respective hospital or physician’s office to verify patient's information.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creation
Promote companies products and services by developing copy for websites, social media, marketing materials.
Customer Support
Conducted needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most