Pauline Asuncion

Virtual Assistant
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Contact Information
  • pauauncion1@gmail.com
    •
  • +63 961 340 5849
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EDUCATION
2004-2009

Primary Level:

Imus Pilot Elementary School
2009 – 2013

Secondary Level

Del Pilar Academy
2014-2015

Dacap Norte National High School
2015-2017

College Level

University of Perpetual Help System Dalta
Bachelor of Science in Mechanical Engineering
2017-2018

Bachelor of Science in Mechanical Engineering

Far Eastern University Institute of Technology
SKILLS

Highly professional ,dependable, reliable and able to perform duties with minimal supervision.
WORK EXPERIENCE
2018-2019

FIS Global Solution

Customer Service Representative

-Handled 40+ customer interaction per day. Giving detailed, personalized, friendly and polite service to ensure customer satisfaction.
-An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty
2019-2020

Telus International Philippines

Sales Representative
-Responsible for achieving specific sales business targets and maximizing sales opportunities on each and every call.
-Conducted needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.
2021-2022

EXL Service Philippines

Healthcare/Insurance Representative

-Making outbound calls to patient to obtain their current medical condition and calling respective hospital or physicians office to verify patient's information.
-Sending encrypted emails to patient, employer and physicians.