Hi, I am Pamela

Get to know me

Hi, I'm Pam! I can describe myself by simply making my first name an acronym:

PROACTIVE
I tend to be futuristic most of the time. In my personal life, it involves the worries of “what could be". In a work setting, it is crucial to anticipate, analyze, and know “what might happen” and turn it into “that might happen so I will do this today”

AGILE
I value time spent with my loved ones, in our church, and my “me” time so if a basic task can be done within minutes, I’ll do it efficiently

MAGNUM
I know using ice cream is a bit unusual but just like a magnum ice cream, I might look tough on the outside. But when you get to know me, I am a soft-hearted person who simply wishes to be happy by serving my purpose

ENGAGED
Sense of belongingness is important for me as this has been a proven driving force towards achieving a goal

LINGERING
Comes with age and maturity, I guess? Establishing and maintaining a long-term relationship is my thing

ASSET
Striving to be a valuable part of any group, I always seek productivity in both work and my daily life to be beneficial even in the least aspect


Summary of qualifications:

Computer competent
Problem solver
Possess a high sense of responsibility and integrity
Detail-oriented
Results-driven
Self-motivated and Dependable
An experienced team leader and a reliable team player

Pamela Gomez Aberin
Caloocan City, Philippines
talkbusiness.pamela@gmail.com
Freelancer
View Work Hire Me

Skills and Competencies

Amazon PPC Campaign Setup and Management
Canva
Data Entry
Helium10
Email Customer Support
Campaign and Bid Optimization
Keyword Research
Administrative Support
Zendesk
Amazon PPC Data and Report Analysis
Google Workspace
Microsoft Office

Experience and Education

  • EXPERIENCE
  • EDUCATION
2022
Amazon PPC Online Course

After finishing a paid Amazon PPC online course with hands-on experience in the Seller Central - Campaign Manager, I was able to learn all the aspects of Amazon Ads such as:

Auditing of Listing
Campaign Creation
Match types
Formulation of Campaign Structure (one strategy doesn't work for all brands/ASIN)
Campaign Optimization
Bid Optimization
Bulk Operations

..and most importantly, how in-depth analysis of data and reports help the overall ads strategy.

February 2023 - present
SEO Course - My Amazon Guy School

- How to Utilize Keywords, EBC, Copy, and Amazon's Ranking and Indexing System to get more traffic
- Best practices and the differences in a variety of Amazon SEO strategies

2016
BS in Business Administration major in Marketing Management

New Era University

April 2019 - January 2023
Betur
(Senior Operations Associate)

Provides quality customer support (via email) by ensuring each customer interaction is treated with excellent responses and assistance regarding their account recovery and bug issues

Analyzes customer issues and concerns to implement strategies towards improving overall customer experience

Acts as the first line of defense in ensuring the consumer protection guidelines are adhered to

Helps to maintain a culture of compliance and security to ensure that the Central Bank rules and regulations are followed in every customer interaction

Works with the product, marketing, engineering and compliance teams in improving the product and providing solutions to increase our service and process efficiency

Train and guide new employees

Software / platforms that I learned to use are:
Zendesk
Formstack
GSuite
Atlassian
Slack
getVero

2017 - 2019
Mini Depato Corporation
(Store Supervisor)

In-charge to oversee the following store operation processes:
- Coordination and compliance with the top management’s directives
- Sales achievement, provision of excellent customer service
- People management; drives their skills and sense of belongingness
- Administrative functions for reports and daily operational needs
- Inventory management
- Manages day-to-day treasury functions

Lead the annual physical inventory across other branches

Used the following for daily tasks:
Lotus Notes
IBM Visual store
Microsoft Office

2016 - 2017
Metro Retail Stores Group, Inc.
(Selling Department Supervisor)

Department sales quota accomplishment through strategic ideas such as:

- Ensuring complete assortment of items by category
- Drives employee to push sales and do suggestive selling and upselling
- Analyzing problems to be solved in all areas of the department

Manpower, Inventory, Operations, and OPEX management

Monthly Business Review and Weekly Sales Analysis

Used the following for daily tasks:
Microsoft Outlook
Oracle BI Publisher
Microsoft Office

2015 - 2015
Jollibee Foods Corporation
(Service Crew (working student))

Attend to customers’ inquiry with a smile

What I do

Email Customer Support

Provide quality customer experience by accommodating their concerns with empathy and accurate attention to detail.

Amazon PPC Specialist

Maximizing growth and profitability tailored to the business goals using strategic PPC Ads, Keyword Research, etc.


Works

A research campaign I cre...

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Caloocan City,
Philippines
Email :
talkbusiness.pamela@gmail.com


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