2024
BACHELOR OF SECONDARY EDUCATION MAJOR IN ENGLISH
DAVAO ORIENTAL STATE UNIVERSITY
Meet Nicole: Your Dedicated Digital Partner
Hey there! I am Nicole and I am a motivated and dedicated 24-year-old professional eager to grow and excel in my career. I enjoy taking on new challenges and working in dynamic environments that push me to improve and acquire new skills. I am passionate about delivering quality work and exceeding expectations, and I always strive to maintain strong communication and collaboration with my team or clients.
In addition to my professional life, I am someone who values personal growth, continuous learning, and building meaningful connections with people I work with. I am excited about the opportunities ahead and look forward to contributing to impactful projects.
Let’s connect and create something amazing together!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Bookkeeper
Microsoft Office
Google Workspace
Quickbooks Online
Certificates
My Experience and Education
March 2025
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Present
Direct Client Upwork
(Virtual Assistant (Report Formatting))
- Created customized employee training plans by sourcing and organizing relevant training modules tailored to specific occupations.
- Utilized a provided template to input accurate details, rewrite content using AI tools, and ensure clarity and consistency in presentation.
- Conducted research to identify suitable training materials and modules aligned with role requirements and learning objectives.
- Edited and formatted documents to make them professional, well-organized, and visually presentable.
- Managed tasks independently, ensuring high attention to detail and timely submission of deliverables within flexible work schedules.
October 2024
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December 2024
Revival Storm
(Lodging Analyst)
- Coordinated hotel bookings by communicating directly with clients and accommodation providers over the phone.
- Managed inbound and outbound calls.
- Researched and identified vacant hotel rooms to meet client preferences and requirements.
- Processed and managed payment transactions for confirmed bookings with accuracy and efficiency.
- Drafted and sent professional email correspondence to clients, including booking confirmations and payment details.
- Recorded and organized booking data using Excel sheets for streamlined tracking and reporting.
March 2021
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June 2024
Yocierge, Inc.
(Record Retrieval Specialist)
- Conducted retrieval of patient medical records in compliance with legal and organizational protocols.
- Coordinated with hospital custodians and healthcare professionals to facilitate accurate and timely access to medical records.
- Managed outbound calls with custodians
- Drafted and managed professional email correspondence to request, follow up, and confirm record transactions.
- Verified, organized, and processed medical records to ensure completeness and accuracy for client needs.
- Maintained strict confidentiality and handled sensitive data with a high level of discretion and professionalism.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Bookkeeper
Manage bookkeeping tasks by tracking expenses, reconciling accounts, and maintaining up-to-date financial records.
Graphic Design
Turning ideas into visually stunning designs. Create logos, branding, marketing materials, and digital art.