A reliable and detail-oriented General Virtual Assistant, Bookkeeper, and Data Entry Specialist with proven experience supporting U.S.-based clients in various administrative and financial tasks. Skilled in QuickBooks Online, Google Workspace, and Microsoft Office, with a strong background in hotel booking coordination, medical record retrieval, and administrative support. Adept at managing bookkeeping records, organizing schedules, maintaining databases, and ensuring accuracy under tight deadlines. Recognized for exceptional attention to detail, organizational efficiency, and the ability to handle multiple tasks independently while consistently delivering high-quality, reliable results.
Nicole Anne Syting
General Virtual Assistant-
nicoleannecsyting@gmail.com
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09496705338
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Mati City, Davao Oriental, Philippines
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Nicole Syting
Executive Summary
Work Experience
March 2025 - Present
Virtual Assistant (Report Formatting)
- Created customized employee training plans by sourcing and organizing relevant training modules tailored to specific occupations.
- Utilized a provided template to input accurate details, rewrite content using AI tools, and ensure clarity and consistency in presentation.
- Conducted research to identify suitable training materials and modules aligned with role requirements and learning objectives.
- Edited and formatted documents to make them professional, well-organized, and visually presentable.
- Managed tasks independently, ensuring high attention to detail and timely submission of deliverables within flexible work schedules.
October 2024 - December 2024
Lodging Analyst
Revival Storm- Coordinated hotel bookings by communicating directly with clients and accommodation providers over the phone.
- Managed inbound and outbound calls.
- Researched and identified vacant hotel rooms to meet client preferences and requirements.
- Processed and managed payment transactions for confirmed bookings with accuracy and efficiency.
- Drafted and sent professional email correspondence to clients, including booking confirmations and payment details.
- Recorded and organized booking data using Excel sheets for streamlined tracking and reporting.
March 2021 - June 2024
Record Retrieval Specialist
Yocierge, Inc.- Conducted retrieval of patient medical records in compliance with legal and organizational protocols.
- Coordinated with hospital custodians and healthcare professionals to facilitate accurate and timely access to medical records.
- Managed outbound calls with custodians.
- Drafted and managed professional email correspondence to request, follow up, and confirm record transactions.
- Verified, organized, and processed medical records to ensure completeness and accuracy for client needs.
- Maintained strict confidentiality and handled sensitive data with a high level of discretion and professionalism.
Skills and Expertise
Quickbooks Online
Bookkeeping
E-mail handling and E-mail inbox optimization
Calendar & Meeting Scheduling
Research, Data Collection and Data Entry
SMM (scheduling posts)
Customer Support
Google Suite: Drive, Docs, Sheets, Forms, Mail, Calendar, Slides
MS Office (Word, Excel, PowerPoint, Outlook)
Other administrative support
Time Management
Educational Attainment
2020 - 2024
Davao Oriental State University
Bachelor of Secondary Education Major in English
Cum Laude
Tertiary Education
2014 - 2020
Davao Oriental Regional Science High School
Secondary Education
2008 - 2014
Sunbeam Christian School of Mati, Inc.
Elementary Education
Virtual Assistant Certified Training
Social Media Management
Developed proficiency in social media management strategies, including content creation, scheduling, engagement, and analytics assessment.
Graphic and Video Creation using Canva
Acquired skills in graphic and video design using Canva, including creating visually appealing content for various platforms and purposes.
Data Entry
Demonstrated expertise in accurate and efficient data entry techniques, ensuring the integrity and organization of information.
Project Management
Learned project management principles and techniques, including task organization, timeline management, and coordination with team members.
Calendar Management
Mastered calendar management practices, including scheduling appointments, coordinating meetings, and organizing events to optimize time efficiency.
Bookkeeping with Quickbooks Online
Developed proficiency in bookkeeping practices, including recording transactions, reconciling accounts, and preparing financial reports using QuickBooks Online.
Reference
Dhamielyn A. Sarno, MIT
Project Manager
PRO VA PH
dhamsarno@gmail.com
09158325769