Hello, this is Nicole

More Info About Me

Hey, there! This is Nicole Anne Elcano Diego, but feel free to call me "Nics". I was born and raised in Urdaneta City, Pangasinan, but at the age of 21, I wanted to explore outside of my comfort zone, broaden my horizon, seek self-growth and make some character development, which made me decide to move out of our house and begin living independently—in my happy place, the summer capital of the Philippines, Baguio City, Benguet, and became a working student to finance myself.

I took up Bachelor of Science in Tourism Management at PHINMA-University of Pangasinan and also earned my International Diploma in Hospitality Operations at School D’ Hospitality Institute-Singapore. During my 4 years in College, I was a consistent Dean’s Lister, and an Academic Scholar as well.

I was a Content Moderator at ByteDance (TikTok Philippines), and a former Sales Reservation Specialist at IHG Hotels & Resorts.

Aside from working as a Corporate Employee, I was a Freelance Promotional Model, Content Creator and a Social Media Manager.

Nicole Anne Elcano
Baguio City, Philippines
nicsdiego26@gmail.com
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Data Entry
Email Management
Content Creating
Graphic Designing
Mastery of the English Language (Oral & Written)
Computer Proficiency
Ability to Multitask
Customer Service
Planning and Scheduling/Time and Calendar Management
Upselling
Appointment Setting/Travel Booking
Social Media Management

Certificates

GVA

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2022
Bachelor of Science in Tourism Management

PHINMA-University of Pangasinan

2022
Diploma in Hospitality Operations

School D' Hospitality Institute Singapore

2021 - 2023
Luxury Brows Beauty & Wellness Center
(Social Media Manager)

- Developed and executed a comprehensive social media strategy that promotes the center's services, products, and brand to its target audience.

February - August
Fysieke Producten
(Social Media Manager & Content Creator)

Video Editing
Content Creating
Social Media Handling

July - Present
Silent Assassin Book
(Social Media Manager)

Creates Graphics for posting
Influencer outreach

2022 - 2023
ByteDance TikTok Philippines
(Content Moderator)

- Reviews user-generated content such as captions, images, and videos. This would involve checking for any violations of TikTok’s policies, including hate speech, violence, harassment, nudity, or other inappropriate content.
- Moderates at least 800-1000 videos per day, with 90%-100% accurate policy tagging.

2022 - 2022
InterContinental Hotel Groups (IHG Hotels & Resorts)
(Reservation Sales Specialist)

-Responsible for answering inbound calls from IHG guests in North America, assist guests with reservations and other hotel related inquiries, and provides elite customer service to our guests while promoting/selling our hotels.

2021 - 2022
Rajah Travel Academy
(Intern)

Successfully completed Five Hundred (500) hours of Remote Practicum Program with Travel Academy by Rajah Travel Corporation.

2021 - 2021
Hospitality Institute of America Philippines
(Trainee)

Acquired Professional Course Training Certificates in Hospitality Management.

2017 - 2020
PHINMA-University of Pangasinan
(Admin Assistant)

Performed administrative and clerical duties such as logging and maintaining enrolled students' academic records.

My Services

Lead Generation/Email Marketer

Identify and cultivate potential customers for a business via e-mail and other platform services.

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry

Enters data accurately and efficiently into various databases or computer systems.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Baguio City,
Philippines
Email :
nicsdiego26@gmail.com


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