2019
Bachelor Of Science In Hotel And Restaurant Management
STI College Dasmariñas
More Info About Me
Hello I am Nehemiah but you can also call me “Nem”, I am a Data Entry Specialist who developed a strong proficiency in managing and organizing large datasets with a high degree of accuracy and efficiency.
Skilled customer service representative with a proven track record in handling enquiries from clients, addressing problems, and raising client satisfaction. With more than five years of experience working in hectic settings, I take great satisfaction in my ability to actively listen, explain, and offer workable answers. My goal is to ensure that every interaction with clients is fulfilling and that their needs are met with consideration and knowledge.
Let's collaborate to achieve incredible feats. Reach out to us so we can turn your concepts into reality!
My Skills and Competencies
Social Media Management
Basic graphic designs(Creating visuals & Graphics)
Data Entry
MS Office(Word, Excel,PPT)
Calendar Management
Analyzing & Reporting of KPI's
Certificates
My Experience and Education
2024
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2024
PROVA
(Data Entry Specialist (Intern))
✔️ Accuracy verification
✔️ Data interpretation
✔️ Maintains accurate and thorough vendor records
✔️ Generating Reports
✔️ Data system maintenance
✔️ Verify and correct data discrepancies
2023
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2024
Seattle's Best Coffee (Molino Branch)
(Cafe Manager Senior Manager / Manager)
✔️ Recruiting, training, and supervising café staff.
✔️ Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.
✔️ Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
✔️ Resolving customer complaints regarding food quality and customer service.
✔️ Identifying strategies to retain and attract customers.
✔️ Taking inventory of café supplies and ordering new stock as needed.
2020
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2022
Goldeneats Incorporated McDonalds
(Assistant Manager. Training Manager. Quality Assurance Partner)
✔️ Develops and trains crew through sharing of knowledge and experience, including personnel policies, labor laws, security and safety procedures
✔️ Executes a plan, based on an employee commitment measurement, to increase employee's loyalty satisfaction and pride with McDonald's experience "
✔️ Ensures all security procedures (restaurant safety in all areas & first aid) and cash handling policies are executed properly
✔️ Helps review guest count and sales projections (forecasting of store marketing and assessment of daily, weekly & monthly store marketing sales targets)
✔️ Helps review guest count and sales projections
2019
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2019
Burgoo American Bar And Restaurant
(Food Server)
✔️ Ordering, serving food and drinks, and making sure that customers have a good dining experience are all examples of providing great service to customers.
✔️ Engaging with clients, completing transactions, and keeping a workspace tidy and orderly are all part of this job.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Ability to key, scan and transcribe a high volume of data from a variety of sources into a computer database.
MS Office(Word, Excel,PPT)
Provides tools indented for project managers and allows for the creation and maintenance of project and tasks.
Canva
Offers a wide range of design elements, such as graphics, images, and text, that can be easily added and modified.