Bachelor of Science in Management Accounting
Xavier University - Ateneo de Cagayan
General Virtual Assistant Training
Pro VA PH
Having honed my skills in various administrative tasks, from learning Quickbooks Online, managing a social media page, messages and schedules to providing customer support, and organizing data through Microsoft Word and Microsoft Excel, I am well-equipped to handle a wide range of responsibilities.
I thrive on organization and have a keen eye for detail, ensuring that every task is completed accurately and on time.
As a virtual assistant, I am committed to continuous learning and growth to ensure that I always offer cutting-edge solutions and remain adaptable to evolving client needs.
Xavier University - Ateneo de Cagayan
Pro VA PH
Managed a Facebook a page by planning, creating and posting contents. Engaged with customers through comments, share and likes. Handled end-to-end customer experience from responding to inquiries, closing sales, to product delivery. Built a strong base of repeat customers through efficient customer service and on-time delivery. Handled complaints from customers then resolve the situation accordingly.
Accommodates clients’ requests and answer inquiries ensuring an accurate response in a timely manner. Review documents with attention to detail and see to it if all the amounts are precise and the necessary attachments and signatures are complied. Assist staff members with filing and organizing files, and writing and scanning documents
I was an Instagram Social Media Assistant for a small online business. My responsibilities includes posting contents, answering customers inquiries, concerns and processing orders through Instagram direct message. I also engage with the audience through comments and posting Instagram story.
Organize files and input numerical data using Microsoft Word and Excel. Verify the accuracy between the amounts from different documents and the information found on the soft copies.
Setting up the account, monthly bookkeeping, bank reconciliation, and managing sales, expenses and bills
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
schedules consultations with prospective clients, ensuring that important meetings are booked for the sales team
Clerical and organizational skills like file organizing and assisting staff members to ensure efficient work operation.